Customer Terms of Service

Effective Date: September 20, 2025
Last Modified: September 20, 2025

PLEASE READ THESE CUSTOMER TERMS OF SERVICE CAREFULLY.

These Customer Terms of Service constitute a binding legal agreement governing use of MeetYu’s Services. Whether you’re an individual using MeetYu Life Coach for personal journaling and life coaching, an organization using MeetYu Intelligent Workplace for business productivity and organizational intelligence, or make use of any other of our Services, these Terms apply to you. The complete agreement consists of the following integrated documents, all of which are incorporated herein by reference:

• These general Customer Terms of Service: Core legal and commercial terms that apply to all MeetYu products and services
• Product Specific Terms: Additional terms specific to MeetYu Life Coach, MeetYu Intelligent Workplace, and other product offerings (available at https://www.meetyu.app/product-specific-terms)
• Data Processing Addendum (DPA): Terms governing the processing of Personal Data, including applicable Standard Contractual Clauses (available at https://www.meetyu.app/data-processing-addendum)
• Privacy Policy: How we collect, use, protect, and share information (available at https://www.meetyu.app/privacy-policy)
• Order Forms: Your specific subscription details, pricing, and services purchased (if applicable)

Collectively, these documents form the “Terms” or “Agreement” between MeetYu LLC, a Delaware limited liability company (“MeetYu,” “we,” “us,” or “our“), and you.

WHO IS THE “CUSTOMER”?

• For Individuals: If you’re using the Services for personal, family, or household purposes (such as personal journaling or reflecting upon experiences), you are the “Customer”
• For Organizations: If you’re using the Services for business, commercial, or professional purposes, or on behalf of any entity, that organization or entity is the “Customer”
• These Terms apply equally whether you’re on a paid subscription or using our Free Plans

Throughout these Terms, “Customer,” “you,” or “your” refers to the applicable individual or entity bound by these Terms.

BY ACCEPTING THESE TERMS, YOU ACKNOWLEDGE THAT:

1. BINDING AGREEMENT: By clicking “Accept,” creating an account (including Free Plans), executing an Order Form, making any payment, using the Services, or otherwise indicating acceptance, you agree to be legally bound by these Terms and all documents incorporated by reference.
2. AUTHORITY AND AGE: You represent and warrant that:
   • You are at least 18 years old
   • If acting for yourself: You have read, understood, and agree to these Terms
   • If acting for an entity: (a) you have full legal authority to bind that entity; (b) you have been duly authorized to act on its behalf; and (c) the entity has the legal capacity to enter into these Terms
   • If you do not meet these requirements, you must not accept these Terms and may not use the Services
3. UPDATES: We update these Terms from time to time as described in Section 13.10. If you have an active subscription or Free Plan, we will notify you of material changes via email or in-app notification. Your continued use after changes constitutes acceptance.

IMPORTANT NOTICES:

• ARBITRATION: These Terms contain a binding arbitration provision and class action waiver (Section 12) that affects your legal rights. Please review carefully. You have 60 days to opt out of arbitration as specified in Section 12.4.
• AUTO-RENEWAL: Paid subscriptions automatically renew unless cancelled. See Section 2.1 for details.
• REFUND POLICY: Subscriptions are generally non-refundable. See Section 5.11 for limited exceptions.
• CONSUMER PROTECTIONS: If you’re a Consumer (using Services for personal purposes), certain additional protections may apply under your local consumer protection laws. See relevant sections marked “For Consumers” throughout these Terms.
• PROFESSIONAL ADVICE: The Services do not provide medical, psychological, legal, financial, or other professional advice. See Section 7.4 for important disclaimers.
• ORDER OF PRECEDENCE: These Terms constitute an integrated agreement consisting of multiple documents. In case of conflict between documents, the following order of precedence applies: (1) Any executed Order Form (but only for specific commercial terms such as pricing, quantities, and subscription duration) (2) Product Specific Terms (for features and requirements specific to applicable products) (3) These Customer Terms of Service (4) Data Processing Addendum (applicable only to Business Users where MeetYu acts as data processor) (5) Privacy Policy (for personal information handling and data subject rights) (6) Website Terms of Use (for general Site usage not related to Services) (7) Any additional policies or guidelines referenced herein

  For clarity: (i) if you’re using both Sites and Services, Customer Terms control for service-related activities while Website Terms control for general Site browsing; (ii) the DPA applies only to organizations acting as data controllers, not individual consumers.

The Terms apply whether you access the Services through our web platform, mobile applications, APIs, or any other method. References to accepting “these Terms” mean accepting this entire integrated agreement. Thus, Customer acknowledges that by accepting these Terms, Customer agrees to all documents incorporated by reference.

TABLE OF CONTENTS

1. Definitions
2. Access and Provision of Services
3. Use Restrictions and Customer Responsibilities
4. Ownership and Intellectual Property
5. Payment of Fees
6. Confidentiality
7. Warranties and Disclaimers
8. Indemnification
9. Limitation of Liability
10. Term and Termination
11. Compliance with Trade Controls
12. Dispute Resolution
13. General Provisions

1. DEFINITIONS

“Account” means the primary means for accessing and using the Services, whether under a Free Plan or paid Subscription. For clarity, creating an Account through registration for a Free Plan constitutes the commencement of a Subscription for purposes of these Terms.

“Account Information” means information about Customer’s account with MeetYu, including information that Customer and its Users provide to MeetYu in connection with: (1) the creation or administration of Customer’s account; or (2) MeetYu’s maintenance of Customer’s account or the Services. Account Information includes names, usernames, passwords, phone numbers, email addresses, support communications, billing information, and usage information associated with Users and Customer’s account.

“Active User” means a User who was invited to access and use the Products, who is registered to access and use the Products, and whose registration was not deactivated by Customer or by MeetYu under Customer’s instructions.

“Add-on” means enhanced features or services that are purchased separately and provide extra functionality or usage rights. Add-ons are subscription-based and when purchased attach to the corresponding Subscription and Subscription Term.

“Affiliate” means, with respect to a party, any entity that directly or indirectly controls, is controlled by, or is under common control with such party, whereby “control” means the possession, directly or indirectly, of the power to direct, or cause the direction of the management and policies of such entity, whether through the ownership of voting securities, by contract, or otherwise.

“AI Credits” means the units that measure usage of AI-powered features within the Services, as detailed in the applicable pricing documentation.

“AI-Generated Content” means content suggestions, prompts, responses, and other materials generated by artificial intelligence and machine learning technologies incorporated into the Services.

“AI Service Providers” means third-party providers of artificial intelligence services that power certain AI Functionality within the Services.

“API” means any application programming interface provided by MeetYu that provides additional ways to access and use the Services.

“App Store” means any third-party platform through which the Services may be distributed, including but not limited to the Apple App Store, Google Play Store, and any other mobile or desktop application marketplace.

“App Store Purchase” means any subscription or payment for the Services processed through an App Store’s payment system.

“Authorized User” means each individual whom Customer authorizes to use the Services on Customer’s behalf through Customer’s account, subject to the limitations set forth in the applicable Order Form, Subscription Plan, or Free Plan. Each Authorized User must use a unique identity to access and use the Services, and may access the Services only to the extent purchased by Customer.

“Beta Service” means a program, service, or a feature of a service, that is designated, labeled, described, or presented to you or the user as beta, alpha, experimental, pilot, limited release, in development, developer preview, non-production, or evaluation, such that it is provided prior to general commercial release.

“Business User” means an entity or an individual acting on behalf of an entity or for commercial purposes.

“Confidential Information” means information that either party (“Discloser”) discloses to the other party (“Recipient”) under these Terms, and that is conspicuously marked, or orally stated as confidential or would normally be considered confidential information by a reasonable party under the circumstances. “Confidential Information” does not include information that Recipient can document: (1) is independently developed by Recipient; (2) is rightfully given to Recipient by a third party without confidentiality obligations; or (3) becomes public through no fault of Recipient. MeetYu’s Confidential Information includes non-public information regarding features, functionality, performance, and pricing of the Services, API(s), and other MeetYu products or services.

“Consumer” means an individual who uses the Services solely for personal, family, or household purposes and not for any business, commercial, or professional use. For clarity, any entity or individual using the Services for or on behalf of a business, organization, or for any commercial purpose is a Business User regardless of which MeetYu product they use.

“Customer Content” means all content, information, and data (including any confidential or personal information) uploaded, submitted, posted, or otherwise provided by Customer or Authorized Users to or through the Services.

“Customer Personal Information” means any Personal Information contained within Customer Content or otherwise submitted or transferred by Customer to MeetYu in connection with the Services, excluding contact details of Customer personnel which MeetYu uses to communicate with Customer in its provision of the Services.

“Data Processing Addendum” or “DPA” means the agreement governing the processing of Personal Data, available at https://www.meetyu.app/data-processing-addendum, which applies when Customer is an organization or business entity acting as a data controller and MeetYu acts as a data processor. The DPA is not applicable to individual consumers using the Services for personal purposes.

“Effective Date” means the date that Customer signs up for any Service online, registers for a Free Plan, downloads or uses the Application, or submits an Order Form that references these Terms.

“Fair Use” means reasonable, typical human usage patterns that do not involve automated, systematic, or abusive use of the Services as further defined in Section 2.5.

“Feedback” means suggestions, ideas, recommendations, enhancement requests, corrections, or other feedback provided by Customer or Authorized Users regarding the Services.

“Force Majeure Event” means any circumstances beyond MeetYu’s reasonable control, including, but not limited to: an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving MeetYu’s employees); Internet service provider failure or delay; third-party service failure; cyberattacks, platform provider outages; blockchain or distributed ledger outages; denial-of-service attacks; public health emergencies, war, or acts undertaken by third parties.

“Free Plan” means any Services made available by MeetYu at no charge, including free tiers, trial periods, freemium subscriptions, and basic accounts with limited functionality.

“Free Services” means any Services made available by MeetYu at no charge, including Free Plans and trial periods.

“Input” means any content, data, or materials provided by Users to be processed by AI Functionality.

“Intellectual Property Rights” means all patent rights (including utility models), copyrights, moral rights, trademark and service mark rights, trade secret rights, and any other similar proprietary or intellectual property rights (registered or unregistered) throughout the world, together with all applications for any of the foregoing.

“MeetYu IP” means the Services, API(s), Usage Data, Telemetric Data, MeetYu’s websites, and all deliverables created by MeetYu and delivered to Customer, including all Intellectual Property Rights therein.

“MeetYu Intelligent Workplace” means MeetYu’s AI-powered workplace intelligence and productivity software-as-a-service platform designed exclusively for business and organizational use.

“MeetYu Life Coach” means MeetYu’s AI-powered personal journaling and life coaching software-as-a-service platform designed primarily for individual consumer use, though also available for business customers.

“Order Form” means any MeetYu-approved ordering documentation, online subscription agreement, or other written agreement describing the Services to be provided, whether completed through our online payment process, via in-app purchase, through App Store purchases, or via separate written agreement. Multiple Order Forms may be entered into under these Terms.

“Output” means content generated and returned by the AI Functionality based on Input.

“Payment Method” means the credit card, debit card, bank account, App Store payment method, or other financial account that Customer has designated for payment of Subscription Fees.

“Payment Processor” means third-party payment processing services used by MeetYu, including but not limited to Stripe, PayPal, Apple Pay, Google Pay, and App Store payment systems.

“Personal Data” has the meaning set forth in the Data Processing Addendum.

“Privacy Policy” means MeetYu’s privacy policy, available at https://www.meetyu.app/privacy-policy, which describes how MeetYu collects, uses, shares, and protects personal information.

“Product Specific Terms” means additional terms and conditions that apply to specific MeetYu products, features, or services, including but not limited to terms specific to MeetYu Intelligent Workplace’s business-only features, available at https://www.meetyu.app/product-specific-terms.

“Professional Services” means implementation, configuration, custom development, training, consulting, technical support beyond standard support, data migration, API integration assistance, and other professional services that MeetYu or its authorized partners may provide to Customer pursuant to a separate statement of work or Order Form. Professional Services are distinct from the Services and subject to additional terms as specified in the applicable statement of work. Professional Services, if offered, are governed by separate statements of work and are not covered by these Terms except where explicitly stated.

“Prohibited Person” means any person or entity that is: (a) designated on any sanctions- or export-related list of restricted or blocked persons; (b) located in, organized under the laws of, or resident in any country or territory that is itself the subject of any sanctions or embargoes; or (c) owned or controlled by any such person or entity.

“Registered Email Address” means the email address associated with Customer’s Account that has been verified through MeetYu’s email verification process and is designated as the primary contact method for the Account. Customer may update the Registered Email Address through Account settings subject to re-verification.

“Registration Data” means true, accurate, current and complete information about Customer as prompted by the Services’ registration form.

“Reseller” means a third-party entity that is authorized by MeetYu to resell Services to Customers.

“Restricted Data” means any data that Customer is prohibited from processing through the Services under these Terms, including but not limited to: (i) protected health information subject to HIPAA; (ii) personal data of children under applicable age limits; (iii) payment card information subject to PCI DSS; (iv) Social Security numbers or government-issued identification numbers; (v) any data classified as “sensitive” under applicable data protection laws; (vi) passwords in plaintext or weakly encrypted form; (vii) cryptocurrency private keys, wallet seeds, blockchain credentials, or any cryptographic secrets that could enable unauthorized access to digital assets; (viii) government classified information, military data, or any information subject to export control restrictions beyond standard commercial software; (ix) biometric data subject to specific regulatory requirements; (x) any data that would require MeetYu to comply with industry-specific regulations for which the Services are not designed; and (xi) any data requiring specialized security or compliance measures beyond MeetYu’s standard security practices.

“Services” means MeetYu’s AI-powered journaling and workplace productivity software-as-a-service platforms, including MeetYu Life Coach and MeetYu Intelligent Workplace, and related services governed by these Terms, including any related APIs provided by MeetYu, together with all related mobile, desktop, web and other applications, and Add-ons to which Customer subscribes.

“Software” means any software and associated documentation, other than the Application, that is made available via the Website or the Services.

“Storage Limits” means the maximum amount of data storage allocated to Customer’s Account as specified in Customer’s subscription plan or Free Plan.

“Subscription” means Customer’s right to access and use the Services, whether through a paid subscription or Free Plan, commencing upon registration or execution of an Order Form.

“Subscription Fees” means all fees associated with Customer’s subscription to the Services.

“Subscription Plan” means the applicable subscription level of packaged functionality and services as detailed on MeetYu’s website and/or in the respective application and/or in the applicable pricing information.

“Subscription Term” means the period during which Customer has agreed to subscribe to the Services as specified in the applicable Order Form, or for Free Plans, the period from registration until termination.

“Telemetric Data” means data related to how Users access and use the Services (including features and functions being used by Users, stack trace data and reports related thereto) collected by MeetYu for the purposes of improving the security and the functionality of the Services.

“Third-Party Application” means any software application or functionality that interoperates with the Services that is not created by MeetYu.

“Usage Data” means information relating to the provision, use and performance of various aspects of the Services and related systems and technologies, including analytics and statistical data derived therefrom, but excluding any text narrative which is or was part of Customer Content.

“Use Pack” means a one-time purchase of increased usage rights, such as additional AI Credits or temporary increases in Storage Limits.

“User” means any individual to whom Customer provides access to the Services, including any executives, account administrators, team managers, direct managers and other people in a managerial role, as well as employees, contractors, and other users invited by Customer.

“Written Notice” means: (a) for notices from Customer to MeetYu, formal communication meeting the strict requirements in Section 13.2; and (b) for notices from MeetYu to Customer, any electronic or physical communication method specified in Section 13.2, with MeetYu having sole discretion to select among available methods. For clarity, routine communications, support requests, and operational correspondence do not constitute ‘Written Notice’ under these Terms unless explicitly designated as such or concerning the specific matters requiring Written Notice herein.

2. ACCESS AND PROVISION OF SERVICES

2.1 Subscriptions and Service Access

Customer may subscribe to Services by executing an Order Form or through MeetYu’s online subscription process, including through App Store purchases. Customer may also access Free Plans by creating an Account through MeetYu’s registration process, including through our mobile and web applications. Unless otherwise specified, all Order Forms shall be governed by these Terms. In the event of a conflict between these Terms and an Order Form, the Order Form shall control solely with respect to the specific matters addressed therein.

MeetYu grants access to the Services pursuant to subscriptions or Free Plans. Subscriptions will be for the Subscription Term agreed to in the applicable Order Form, subscription process, or App Store listing. MeetYu may update the content, functionality, and user interface of the Services from time to time provided such update will not materially decrease the overall functionality of the Services during the applicable Subscription Term. Customer agrees that its use of the Services is not contingent on the delivery of future features or functionality.

Automatic Renewal: Unless otherwise provided in an Order Form, each subscription shall automatically renew for a period equal in duration to the then-expiring Subscription Term unless either party provides Written Notice of non-renewal at least thirty (30) days prior to the end of the then-current Subscription Term. By purchasing a subscription, Customer expressly agrees and acknowledges that Customer’s subscription will automatically renew under the same terms and at the then-current rates unless Customer or MeetYu cancels it. Customer affirmatively consents to the automatic renewal terms described herein and acknowledges that Customer’s Payment Method will be automatically charged for renewal unless Customer cancels before the renewal date.

Auto-Renewal Disclosure for U.S. Customers: In compliance with applicable automatic renewal laws, Customer acknowledges receiving clear and conspicuous disclosure of: (i) the automatic renewal terms; (ii) the cancellation procedure; (iii) the recurring charges; and (iv) how to cancel. For California residents, this disclosure complies with California Business & Professions Code §17602. Customer may cancel at any time by accessing account settings or emailing [email protected].

Cancellation: Customer may cancel automatic renewal at any time through account settings, by contacting [email protected], or through the applicable App Store for App Store Purchases. Customer acknowledges that cancellation will not result in any refund for the current Subscription Term, but Customer will retain access to paid Services until the end of the current Subscription Term. For App Store Purchases, cancellation must be completed through the App Store in accordance with its policies.

Free Plans continue indefinitely until terminated in accordance with these Terms. MeetYu reserves the right to refuse service to any person or entity at its sole discretion.

Customer acknowledges that the Services are governed by these Terms together with any applicable Product Specific Terms, which may impose additional requirements, restrictions, or conditions specific to particular MeetYu products or features. Product Specific Terms are available and are updated from time to time. Customer’s use of any specific product or feature constitutes acceptance of the applicable Product Specific Terms.

2.2 Service Levels and Add-ons

MeetYu will provide the Services to Customer according to the Subscription Plan or Free Plan to which Customer subscribes. Additional features and functionality may be made available in the form of Add-ons. If Customer subscribes to any Add-on, the Subscription Term for such Add-on shall be coterminous with Customer’s subscription to the Services. MeetYu will use commercially reasonable efforts to maintain Service availability for paid subscriptions but does not guarantee specific uptime percentages unless separately agreed in writing.

2.3 Free Plans and Free Services

MeetYu may provide Free Plans and Free Services at its sole discretion. Free Plans and Free Services are provided “as is” without warranties of any kind and may be modified, suspended, or discontinued at any time without notice or liability. Free Plans may include limited functionality, reduced AI Credits, restricted Storage Limits, and other limitations as specified during registration or in MeetYu’s pricing information.

Customer understands that continued access to Free Services is not guaranteed and that Customer should not rely on Free Services for critical applications. MeetYu reserves the right to: (i) convert Free Plans to paid Subscriptions with advance notice; (ii) delete inactive Free Plan accounts after 180 days of inactivity; (iii) impose reasonable limitations on Free Plan usage in accordance with Fair Use principles; (iv) delete inactive Free Plan accounts and all associated Customer Content after 180 days of inactivity (defined as no login or API access); (v) immediately delete Free Plan accounts and all associated Customer Content upon termination of these Terms, whether voluntary or involuntary, without backup or recovery obligations, subject to any retention periods required by applicable law or legitimate business purposes including legal holds, tax requirements, or abuse prevention; (vi) limit the number of Free Plan accounts associated with a single individual or organization.

Free Trials: MeetYu may offer free trial periods for paid subscription services (“Free Trial”). Unless Customer cancels before the end of the Free Trial period, Customer will be automatically charged for the full subscription at the then-current rates at the end of the Free Trial period. Customer may cancel at any time during the Free Trial period without charge. MeetYu reserves the right to: (i) limit Customer to one Free Trial per product; (ii) require Payment Method information to initiate a Free Trial; (iii) modify or discontinue Free Trial offers at any time without notice; (iv) determine eligibility for Free Trials in its sole discretion.

2.4 Provision of Services

The method and means of providing the Services shall be under the exclusive control, management, and supervision of MeetYu. MeetYu will comply with all laws applicable to MeetYu’s role as a software-as-a-service provider. MeetYu will use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, but does not guarantee that the Services will be uninterrupted, timely, secure, or error-free. MeetYu may modify, update, suspend, or discontinue the Services (or any part thereof) at any time with or without notice, except that MeetYu will provide reasonable advance notice if there is a material decrease in the overall functionality of the Services that materially impacts Customer’s use. However, MeetYu may make changes without notice: (i) Beta Services; (ii) modifications required by changes outside of MeetYu’s control, including changes to applicable law, court orders, regulatory requirements, or changes related to Third-Party Applications; (iii) modifications to Free Services or Free Plans; (iv) security-related modifications, including those necessary to prevent abuse, fraud, or unauthorized access; (v) modifications required to ensure legal compliance or prevent violation of third-party rights; (vi) modifications necessary to maintain Service stability or prevent degradation for other users; or (vii) to address emergency situations. For clarity, MeetYu’s right to make immediate changes for security reasons under this Section is distinct from and in addition to Force Majeure provisions in Section 13.4, and security incidents requiring immediate action do not need to rise to the level of Force Majeure Events to justify immediate modifications. MeetYu’s right to modify the Services for these reasons is absolute and Customer’s continued use constitutes acceptance of such modifications. Changes to individual features, functionalities, or user interface elements, even if substantial, do not constitute a material decrease in overall functionality if the core Services remain available and operational.

2.5 Fair Use and Usage Limits

Customer’s use of the Services is subject to the limits specified in Customer’s Subscription Plan or Free Plan, including but not limited to AI Credits, Storage Limits, and number of Authorized Users.

Fair Use Definition and Requirements: For features designated as “unlimited,” Customer’s use must comply with Fair Use principles, which means:

1. Human Usage Patterns: Usage must reflect normal human interaction patterns, including reasonable delays between actions, varied usage times, and natural variations in activity levels.
2. Prohibited Automated Use: Customer may not use automated scripts, bots, crawlers, scrapers, or other automated means to access the Services except through MeetYu’s official API where expressly permitted. Indicators of non-Fair Use include but are not limited to: systematic extraction or harvesting of data at rates exceeding human capability; simultaneous operations from multiple IP addresses using the same credentials; requests occurring at programmatically regular intervals; usage patterns indicating scripted or bot-driven activity; attempts to circumvent rate limiting or throttling mechanisms; bulk operations that strain system resources or impact other users.
3. Resource Consumption: Usage must not monopolize system resources or degrade service quality for other users. This includes: excessive API calls that exceed reasonable human-initiated request rates; storage usage that indicates data hoarding or backup/archive purposes beyond normal journaling or workplace productivity needs; AI Credit consumption patterns suggesting automated content generation or systematic testing rather than genuine use; network bandwidth consumption that impacts service performance.
4. Commercial Exploitation Prevention: Customer may not: resell, sublicense, or redistribute Services or AI Credits; use the Services to provide competing services; share accounts or credentials across multiple users or organizations; use the Services for cryptocurrency mining, distributed computing, or similar activities; generate content at scale for commercial purposes without appropriate commercial licensing.
5. Security and Integrity: Usage must not compromise service security or integrity, including: penetration testing or security scanning without prior written authorization; attempts to reverse engineer, decompile, or discover source code; activities designed to overload, stress test, or benchmark the Services; any activity that could be considered denial-of-service behavior.
6. Storage Enforcement for Unlimited Plans: For Subscription Plans advertised with “unlimited” storage, such storage remains subject to Fair Use principles. Indicators of storage abuse include: storing files unrelated to the Services’ intended purpose; using the Services as a backup or archive solution; storing encrypted or obfuscated data masses; or storage patterns inconsistent with journaling or productivity use. MeetYu may apply the same enforcement tiers as specified below for Fair Use violations.

Enforcement: If MeetYu determines, in its sole discretion, that Customer’s use violates Fair Use principles or exceeds applicable limits, MeetYu will apply the following escalation framework based on violation severity:

Tier 1 – Minor Violations: For first-time or minor overages that don’t impact other users: 48-hour Written Notice to modify usage patterns or upgrade subscription, with continued access during cure period.

Tier 2 – Major Violations: For violations impacting Service performance or repeated minor violations: immediate partial service limitations (throttling, rate-limiting, or feature restrictions) with 24-hour opportunity to cure before further action.

Tier 3 – Critical Violations: For violations threatening Service integrity, security, or availability for other users: immediate complete suspension of all Services without prior notice, with post-suspension opportunity to remediate within 24 hours for reinstatement consideration.

Additional enforcement actions at any tier may include: (i) requiring subscription upgrade; (ii) charging overage fees at MeetYu’s then-current rates; or (iii) permanent termination for persistent violations. The specific enforcement action taken will depend on the nature, severity, and frequency of violations. Where a violation could fall under multiple tiers, MeetYu will apply the highest applicable tier based on the severity and impact of the violation.

MeetYu reserves the right to monitor usage patterns using automated tools and telemetry to ensure Fair Use compliance. Such monitoring may include analysis of request frequencies, data volumes, temporal patterns, and other usage characteristics.

2.6 Age Requirements

The Services are available only to individuals who are at least 18 years old. By using the Services, Customer represents that all Authorized Users are at least 18 years of age. If Customer becomes aware that any Authorized User is under 18 years old, Customer must immediately terminate such user’s access to the Services. MeetYu reserves the right to require age verification at any time.

2.7 Technical Support

Subject to payment of all Subscription Fees and compliance with these Terms, MeetYu will provide technical support via electronic communication when available for paid subscriptions. MeetYu may modify support offerings and methods with thirty (30) days Written Notice. Free Plans and Free Services may receive community-based support only through forums and knowledge base articles. Beta Services receive no dedicated support unless otherwise specified. MeetYu reserves the right to close support requests that are duplicative, abusive, or outside the scope of technical support.

2.8 Subcontractors

MeetYu may use subcontractors or other third parties to perform its obligations and exercise its rights under these Terms, including but not limited to infrastructure providers, AI Service Providers, Payment Processors, and technical support providers. MeetYu will remain responsible for all such subcontractors’ acts and omissions as if they were MeetYu’s own, subject to the limitations of liability in these Terms.

2.9 AI-Generated Content

Customer acknowledges that the Services utilize artificial intelligence technologies to generate AI-Generated Content. Customer understands and agrees that:

1. AI-Generated Content is provided for informational and creative assistance purposes only without warranties regarding accuracy, completeness, appropriateness, or fitness for any particular purpose;
2. Customer is solely responsible for reviewing, verifying, and approving AI-Generated Content before use;
3. AI-Generated Content does not constitute professional advice of any kind, including but not limited to medical, psychological, legal, financial, or therapeutic advice;
4. AI-Generated Content may contain errors, inaccuracies, biases, or hallucinations and should not be relied upon without independent verification;
5. AI-Generated Content provided to Customer may be similar to content provided to others due to the nature of machine learning models;
6. Due to the probabilistic nature of AI technology, MeetYu does not warrant that AI-Generated Content will not incorporate third-party content or infringe third-party rights;
7. AI-Generated Content is generated through machine learning processes and identical inputs may yield different outputs;
8. Customer may not use AI-Generated Content to mislead any person that Output was solely human generated without appropriate disclosure;
9. Customer acknowledges that certain elements of the AI Functionality are powered by AI Service Providers and agrees that MeetYu may share Inputs and Outputs (including Customer Content) with AI Service Providers solely to facilitate the provision of AI Functionality, subject to appropriate data protection agreements;
10. MeetYu reserves the right to implement content filtering, safety measures, and usage restrictions on AI-Generated Content to prevent harmful or inappropriate outputs;
11. Customer acknowledges that AI-Generated Content may contain “hallucinations” (plausible-sounding but factually incorrect or nonsensical information) and that Customer must independently verify all AI-Generated Content before relying upon it for any purpose;
12. Due to the nature of large language models, identical or substantially similar AI-Generated Content may be provided to multiple users with similar inputs, and Customer has no expectation of uniqueness or exclusivity in AI-Generated Content;
13. AI systems may inadvertently reproduce patterns from training data, and MeetYu makes no warranty that AI-Generated Content is original or free from third-party intellectual property;
14. Customer acknowledges that AI-Generated Content is probabilistic and non-deterministic – the same input may produce different outputs at different times, and outputs cannot be guaranteed to be consistent or reproducible;
15. Customer assumes all risk and liability for any use of or reliance upon AI-Generated Content;
16. By using any AI-powered features of the Services, Customer explicitly consents to the processing of Customer Content by AI Service Providers subject to appropriate data protection agreements, acknowledges that such processing is necessary for Service functionality, and agrees that MeetYu may change AI Service Providers at its discretion provided that equivalent data protection standards are maintained.

2.10 Beta Services

MeetYu may offer Beta Services clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation, or similar. Customer hereby acknowledges that Beta Services are provided “as is” and may not be suitable for production use. Beta Services are provided without any implied warranties of fitness for a particular purpose or merchantability, and without any warranty that they will be error-free or will operate without interruption. Beta Services may contain bugs, errors, or design flaws, may result in data loss, and may be discontinued at any time.

Beta Services require explicit opt-in consent before activation, which may be provided through Customer’s authenticated Account via: (i) execution of a separate beta testing agreement; (ii) click-through acceptance with clear ‘I Agree to Beta Testing’ action; (iii) toggle or checkbox activation in account settings with accompanying terms; or (iv) affirmative response requiring explicit action (clicking ‘Accept Beta’ or ‘Enable,’ not merely opening or viewing an invitation). MeetYu’s electronic records of such consent through Customer’s authenticated Account shall constitute Written Notice of Customer’s agreement to Beta Service terms. Each Beta Service requires separate consent. Consent may be revoked at any time through account settings, resulting in immediate deactivation of the applicable Beta Service.

In the event that Customer chooses to use the Beta Services, Customer explicitly acknowledges and agrees that: (i) Beta Services carry increased risk of data loss, errors, or service interruption, and Customer should maintain independent backups of all important data; (ii) Customer’s consent (which may be electronic) is required before participating in any Beta Service, obtained through the methods described above; (iii) MeetYu strongly recommends against using Beta Services with production data or for any critical business purposes; and (iv) Customer uses Beta Services entirely at Customer’s own risk. MeetYu grants to Customer a non-exclusive, non-transferable, revocable, limited right to use the Beta Services, subject to Customer’s acceptance of any additional terms and conditions with respect to the Beta Services, where applicable.

Except as specified otherwise in this Section 2.10, the terms and conditions in these Terms, including Section 3.1 (Use Restrictions) and Section 3.2 (Authorized Users; Accounts; Customer Responsibilities), fully apply to the Beta Services. MeetYu reserves the right to terminate or modify the Beta Services at any time and without notice to the Customer. Customer understands and acknowledges that Customer will not, unless otherwise agreed to in writing, receive any payment, compensation or discount for participating in, or for providing any feedback, suggestions, comments, evaluations, or reports with regards to, the Beta Services.

Customer agrees and acknowledges that, following termination of the Beta Services, MeetYu shall have no obligation to transfer Customer Content to any other MeetYu product or service, including with respect to any final release of the Beta Services. MeetYu does not offer any service level agreement with regards to the Beta Services. To the maximum extent permitted by applicable laws, MeetYu disclaims all obligations or liabilities with respect to the Beta Services including any support, warranty and indemnity obligations.

NOTWITHSTANDING ANYTHING ELSE IN THESE TERMS, MEETYU’S MAXIMUM AGGREGATE LIABILITY TO CUSTOMER IN RESPECT OF THE BETA SERVICES WILL BE THE LESSER OF ONE HUNDRED DOLLARS ($100) OR ANY FEES ACTUALLY PAID BY CUSTOMER FOR SUCH BETA SERVICES.

2.11 Service Availability, Security and Data Protection

MeetYu will use commercially reasonable efforts to make the Services available for paid Subscriptions as well as implement and maintain reasonable administrative, organizational, and technical safeguards designed for the protection, confidentiality, and integrity of Customer Content. MeetYu targets but does not guarantee 99% uptime calculated monthly, excluding scheduled maintenance. MeetYu reserves the right to perform scheduled maintenance with 48 hours advance notice via email or in-product notification. Emergency maintenance may be performed without notice. Scheduled maintenance windows shall not exceed 4 hours per month. Service availability commitments do not apply to: Free Plans, Free Services, Beta Services, or unavailability caused by factors outside MeetYu’s reasonable control.

In the event of a security incident involving unauthorized access to or disclosure of Customer Personal Data, MeetYu will: (i) notify affected Customers within within legally required timeframes; (ii) provide reasonable details about the nature and scope of the incident to the extent known and legally permissible; (iii) describe the measures taken to address the incident; and (iv) provide reasonable cooperation with Customer’s compliance obligations under applicable data breach notification laws. Notification will be sent to Customer’s registered email address and may be supplemented by in-product notifications.

2.12 Telemetric Data and Account Information

To the extent permitted by law, MeetYu may collect Telemetric Data and Account Information to improve the security and functionality of the Services and to monitor compliance with Customer’s Subscription Plan and Fair Use requirements. Telemetric Data and the anonymized or aggregated data derived from such Telemetric Data does not constitute Customer Content and is owned by MeetYu. MeetYu will process Account Information that includes Personal Data in accordance with the Privacy Policy. Customer consents to MeetYu’s collection and use of Telemetric Data for service improvement, security monitoring, and compliance verification purposes.

2.13 API Access

MeetYu may offer an API that provides additional ways to access and use the Services. Such API is considered a part of the Services, and Customer’s use of the API is subject to these Terms and any additional API-specific requirements communicated by MeetYu. API access may be subject to rate limiting, usage quotas, and technical restrictions. MeetYu reserves the right at any time to modify or discontinue Customer’s access to the API (or any part of it). For API versions in production use, MeetYu will provide thirty (30) days notice before deprecation except where immediate changes are required for security or legal reasons. The API is subject to changes and modifications, and Customer is solely responsible to ensure that its use of the API is compatible with the current version. API usage must comply with Fair Use principles and may not be used to circumvent Service limitations or Subscription Plan restrictions.

2.14 Channel Partners

If Customer purchases the Subscription through an authorized channel partner or Reseller of MeetYu, then these Terms will apply to the Subscription ordered by Customer, except: (a) payment terms shall be as set forth in Customer’s agreement with such Reseller; (b) Customer must submit any warranty, refund, or applicable service credit claims to the Reseller. Customer agrees that MeetYu may provide Resellers certain Customer account information including contact and usage details to assist in providing MeetYu’s services and identify opportunities for Customer to optimize its use of the Services.

2.15 Affiliates

In addition to any access rights a Customer Affiliate may have as an Authorized User of Customer, a Customer Affiliate may separately acquire Subscriptions pursuant to these Terms by entering into an Order Form. In such cases, all references in these Terms to “Customer” will be deemed to refer to the applicable Affiliate for purposes of that Order Form. Each Order Form is a stand-alone agreement, separate from any other Order Form, incorporating these Terms by reference.

3. USE RESTRICTIONS AND CUSTOMER RESPONSIBILITIES

3.1 Use Restrictions

Except as expressly permitted in these Terms, Customer will not, and will not permit or authorize Authorized Users or third parties to:

1. permit unauthorized persons to access the Services;
2. use the Services except in accordance with these Terms, applicable law, Fair Use principles, and within the scope of Customer’s Subscription Plan or Free Plan;
3. license, sub-license, sell, transfer, distribute, share, rent, lease, or otherwise permit third parties to use the Services;
4. use the Services to provide business process outsourcing services, managed services, or service bureau services to third parties;
5. use the Services in order to circumvent Subscription Fees or in a way that would violate the applicable Subscription Plan, Free Plan limitations, Fair Use principles, or these Terms;
6. circumvent or disable any security, authentication, or other technological features of the Services;
7. reverse engineer, decompile, disassemble, decrypt, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, know-how, algorithms, or trade secrets related to the Services (except to the extent this restriction is prohibited by applicable law);
8. modify, translate, adapt, alter, copy, merge, or create derivative works based on the Services;
9. remove, alter, or obscure any proprietary notices, labels, or markings from the Services;
10. use the Services in a manner that violates or attempts to circumvent applicable law;
11. access the Services for the purpose of building a competitive product or service or copying its features, functionality, or user interface;
12. use the Services for evaluation, benchmarking, or other comparative analysis intended for publication without MeetYu’s prior written consent;
13. interfere with or disrupt the integrity, operation, or performance of the Services;
14. attempt to gain unauthorized access to the Services, including by performing unauthorized penetration testing, vulnerability scanning, security testing, or hacking;
15. use the Services in any manner that could damage, disable, overburden, impair, or compromise the Services or that threatens the integrity, performance, or availability of the Services;
16. use automated scripts, bots, web crawlers, web scrapers, or other automated means to access the Services except as expressly permitted through the official API;
17. attempt to circumvent any security measures, authentication requirements, access controls, or rate limits;
18. use the Services for any illegal, fraudulent, harmful, or abusive purposes;
19. violate any applicable laws, regulations, or third-party rights in connection with use of the Services;
20. use the Services to store, process, or transmit Restricted Data;
21. share non-public features, beta features, or confidential content of the Services with any third party;
22. use the Services or AI-Generated Content to infringe any third-party intellectual property or other rights;
23. use the Services or AI-Generated Content to develop, train, or improve any AI or machine learning models outside of the Services without MeetYu’s prior written consent;
24. represent any AI-Generated Content as being approved, endorsed, created, or vetted by MeetYu;
25. represent any AI-Generated Content as being an original work or wholly human-generated work without appropriate disclosure;
26. use the Services for automated decision-making that has legal or similarly significant effects on individuals, unless done with adequate human review and in compliance with applicable laws;
27. use the Services for purposes or with effects that are discriminatory, harassing, harmful, deceptive, or unethical;
28. use the Services to store or transmit any viruses, worms, malware, Trojan horses, or other harmful computer code;
29. use the Services to store or transmit deceptive, infringing, defamatory, obscene, pornographic, or otherwise unlawful materials, or materials in violation of third-party privacy or other rights;
30. impersonate any person or entity or falsely state or misrepresent Customer’s affiliation with any person or entity;
31. collect or store personal data about other users without their express consent and lawful basis;
32. request or collect passwords, authentication credentials, or other sensitive information from other users, or misrepresent that Customer is affiliated with MeetYu for the purpose of phishing or fraud;
33. use the Services to violate local, state, federal, or international regulations;
34. exceed any applicable Fair Use limitations as defined in Section 2.5;
35. access or use the Services from any country or region subject to U.S. embargo or comprehensive sanctions;
36. share account credentials or use them in multiple locations simultaneously;
37. use the Services in a manner designed to circumvent unique identity requirements for Authorized Users;
38. temporarily reduce the number of Authorized Users to circumvent Subscription limitations;
39. use the Services to collect, manage, or process Sensitive Personal Information as well as any patient, medical, or other protected health information regulated by HIPAA or similar health data protected under applicable laws;
40. use the Services in a manner that would require MeetYu to comply with industry-specific regulations for which the Services are not designed;
41. engage in any activity that MeetYu reasonably determines to be harmful to MeetYu, the Services, or other users;
42. use the Services to generate spam, chain letters, or unsolicited commercial communications;
43. use the Services to violate the privacy rights of any individual;
44. create multiple free accounts to circumvent Service limitations;
45. use the Services for data mining, data harvesting, or similar data gathering or extraction activities beyond normal use;
46. frame or mirror any part of the Services without MeetYu’s express prior written consent;
47. use the Services to store or distribute material that exploits or harms minors;
48. register accounts using false or misleading information;
49. transfer or assign Customer’s account without MeetYu’s prior written consent;
50. use the Services to provide or purport to provide professional therapy, counseling, medical diagnosis, medical treatment, crisis intervention services, or any regulated healthcare services; use the Services as a substitute for professional mental health treatment; rely on the Services for emergency or crisis situations; or represent that the Services can diagnose, treat, cure, or prevent any medical or psychological condition.

MEETYU ASSUMES NO LIABILITY THAT MAY RESULT FROM CUSTOMER’S OR USERS’ VIOLATION OF THESE USE RESTRICTIONS.

3.2 Authorized Users; Accounts; Customer Responsibilities

Customer is fully responsible for all actions and inactions by its Authorized Users or by any Affiliate or third party that Customer or an Authorized User permits to access or use the Services, as if such action or inaction were an action or inaction of Customer. Customer is responsible for providing true, accurate, and complete Registration Data when registering an account and keeping such information, including billing information, current and up to date. Customer is responsible for maintaining control over Customer’s account, including the confidentiality and security of any login credentials, and is responsible for all activities that occur on or through Customer’s account and its Authorized Users’ accounts.

Customer may designate one or more Authorized Users as administrators (“Administrators”) to manage its account. MeetYu is entitled to rely on instructions and communications from Administrators and other Customer personnel identified in the account when servicing Customer’s account. Customer retains full administrative control over access to Customer Content and is responsible for all Administrator actions.

Customer acknowledges that the email address registered to Customer’s Account serves as the primary method for Customer authentication in communications with MeetYu. Customer must maintain exclusive control over the registered email address and promptly update it if access is lost or compromised. Failure to maintain access to the Registered Email Address may impair Customer’s ability to provide effective Written Notice to MeetYu or exercise certain rights under these Terms. Any change to the registered email address requires: (i) initiation from within the authenticated Account; (ii) confirmation via the existing Registered Email Address; and/or (iii) verification of the new email address. Until verification is complete, the prior registered email remains the authoritative address for all notices and authentications.

If Customer cannot confirm email changes due to permanent loss of access to the Registered Email Address, Customer may request identity verification via MeetYu’s support by sending a Written Notice as specified in Section 13.2.

Customer acknowledges and agrees that: (i) Customer’s Account cannot be used without completing email verification; (ii) all actions taken through Customer’s authenticated Account are attributable to Customer; (iii) Customer bears all risk of unauthorized access resulting from Customer’s failure to maintain secure credentials; and (iv) acceptances, consents, and agreements made through Customer’s authenticated Account are legally binding on Customer regardless of who actually accessed the Account, unless Customer has provided prior Written Notice of unauthorized access.

Customer will not, and will not permit Authorized Users to, share account credentials, or use them in multiple locations at the same time. Unless otherwise stated in the Order Form, each Authorized User must be assigned a unique email address. Each Authorized User’s credentials may not be shared and may only be used to access the Services during one (1) concurrent login session. Customer must implement and enforce appropriate password policies for all Authorized Users.

Customer acknowledges that it is solely responsible for maintaining its configurations of the Services, including its sharing and permission settings, security configurations, and data retention settings. Customer agrees to notify MeetYu immediately (and in no event later than 24 hours) upon discovery of any actual or suspected unauthorized use of Customer’s account, credentials compromise, or any other breach or suspected breach of these Terms or security incident affecting the Services.

Customer is responsible for ensuring that its network, systems, and devices meet minimum technical requirements for accessing the Services, including maintaining updated browsers, operating systems, and security software. Customer must maintain appropriate technical and organizational measures to protect its accounts and data.

3.3 Content Responsibility

Customer is solely responsible for:

1. all Customer Content and ensuring it complies with applicable laws and third-party rights;
2. obtaining all necessary rights, licenses, consents, and permissions for Customer Content;
3. ensuring that Customer Content does not violate any applicable laws, regulations, or third-party rights including intellectual property, privacy, or publicity rights;
4. reviewing, verifying, and validating any AI-Generated Content before relying on or using it;
5. any decisions made or actions taken based on AI-Generated Content or insights derived from the Services;
6. maintaining appropriate backups of Customer Content using Customer’s own systems and procedures;
7. compliance with all applicable data protection and privacy laws regarding Customer Content, including obtaining appropriate consents and providing required notices;
8. ensuring that Customer Content does not include Restricted Data;
9. implementing appropriate data classification and handling procedures;
10. ensuring Customer Content is appropriate, lawful, and does not violate these Terms;
11. any consequences arising from Customer’s use of AI-Generated Content;
12. screening Customer Content for accuracy, appropriateness, and legal compliance before submission.

MeetYu has no obligation to monitor, review, or moderate Customer Content but reserves the right to do so. MeetYu may be required by law to remove Customer Content upon proper notice of violation. MeetYu may remove or restrict access to Customer Content that violates these Terms or applicable law. MeetYu may immediately delete any Customer Content that violates these Terms without prior notice, except where applicable law requires prior notice or consent, in which case MeetYu will provide such notice or obtain such consent as legally required before deletion.

Customer may enable third-party services, applications, or integrations (“Third-Party Services”) for use with the Services. Any use of Third-Party Services is solely Customer’s responsibility. To the extent Customer authorizes access to or transmission of Customer Content through Third-Party Services, such third-party terms govern. MeetYu is not responsible for any use, disclosure, modification, or deletion of Customer Content by Third-Party Services, nor for any acts or omissions of third-party providers.

Customer agrees to defend, indemnify, and hold harmless MeetYu from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from or related to Customer’s use of Third-Party Services, Customer’s authorization of data sharing with Third-Party Services, or any acts or omissions of Third-Party Service providers. This indemnification obligation supplements Customer’s indemnification obligations in Section 8.3.

3.4 Trade Control Compliance

Customer represents and warrants that Customer, any Authorized User, and any third party acting on Customer’s behalf: a. will comply with all applicable U.S., EU, and other foreign economic, trade, and financial sanctions laws and regulations, including but not limited to those administered by the Office of Foreign Assets Control (OFAC), the Bureau of Industry and Security (BIS), the United Nations Security Council, the European Union, and Her Majesty’s Treasury; b. will not take any action that would cause MeetYu to violate any such laws or regulations; c. is not and will not become a Prohibited Person; d. will promptly notify MeetYu (within 24 hours) if Customer or any personnel employed by or affiliated with Customer becomes a Prohibited Person or commits any breach of trade controls in relation to the Services; e. will not export, re-export, or transfer the Services to any Prohibited Person or to any country subject to U.S. embargo or comprehensive sanctions; f. will maintain appropriate screening procedures to ensure compliance with trade control requirements; g. will cooperate with MeetYu in any audit or investigation related to trade control compliance.

MeetYu may immediately terminate Customer’s access to the Services without notice or liability if Customer violates this Section. Customer shall indemnify MeetYu for any losses arising from Customer’s violation of trade control laws.

3.5 Required Equipment and Security

Customer is responsible for obtaining and maintaining all equipment, software, internet connectivity, and security measures necessary to access the Services, excluding equipment necessary for MeetYu to host the Services. Customer is responsible for implementing and maintaining appropriate security measures to protect Customer’s systems and data, including but not limited to:

Maintaining current antivirus and anti-malware protection; b. Implementing appropriate firewall and intrusion detection systems; c. Keeping all software and operating systems updated with security patches; d. Using secure, encrypted connections when accessing the Services; e. Implementing multi-factor authentication where available; f. Training Authorized Users on security best practices; g. Conducting regular security assessments of Customer’s own systems.

3.6 Compliance with Law

Customer understands and agrees that at all times during the Subscription Term Customer will comply with all applicable local, state, federal, and international laws and regulations in connection with Customer’s activities performed under these Terms or otherwise related to Customer’s use of the Services, including but not limited to:

Applicable data protection and privacy laws (including GDPR, CCPA, and similar regulations); b. Anti-money laundering and know-your-customer requirements; c. Anti-bribery and anti-corruption laws (including the Foreign Corrupt Practices Act); d. Export control and sanctions regulations; e. Intellectual property laws; f. Consumer protection laws; g. Accessibility requirements where applicable; h. Industry-specific regulations applicable to Customer’s use of the Services; i. For Customers in the European Economic Area, United Kingdom, or Switzerland: Customer acknowledges that the Data Processing Addendum incorporates appropriate safeguards for international data transfers, including Standard Contractual Clauses where required. Customer represents that it has appropriate lawful basis under GDPR for processing any Personal Data through the Services.

Customer further understands and agrees that it is Customer’s sole responsibility to ensure that Customer’s use and Authorized Users’ use of the Services is in accordance and compliance with applicable laws and regulations, and that in no event will MeetYu be responsible or liable for Customer’s failure to comply with any applicable law or regulation in connection with or related to Customer’s use of the Services.

3.7 Restricted Data

Customer acknowledges that the Services have not been designed to meet industry-specific regulatory requirements and accordingly Customer agrees not to use the Services to collect, store, manage, or process Restricted Data. Customer specifically acknowledges that the Services are not compliant with HIPAA, PCI DSS, FedRAMP, or similar specialized compliance frameworks. MeetYu will not have, and MeetYu specifically disclaims, any liability that may result from Customer’s breach of this Section. Customer shall implement appropriate technical and organizational measures to prevent Restricted Data from being submitted to the Services.

3.8 Unacceptable Conduct

To help ensure a safe and productive use of the Services, Users shall not, and Customer shall ensure that Users do not:

(i) impersonate any other person or entity or misrepresent their identity or affiliation; (ii) use the Services to send spam or otherwise unsolicited messages in violation of applicable laws; (iii) submit any Customer Content, or use Customer Content in a way, that is illegal, harmful, threatening, abusive, violent, harassing, defamatory, libelous, vulgar, obscene, offensive, indecent, sexually explicit, humiliating, hateful, racially or ethnically offensive, or otherwise objectionable; (iv) engage in any behavior that creates a hostile environment for other users; (v) use the Services to stalk, bully, or intimidate any individual; (vi) promote or facilitate illegal activities or violence; (vii) use the Services in a manner that exploits, harms, or attempts to exploit or harm minors in any way.

Customer and Users understand that by using the Services, they may be exposed to Customer Content submitted by other Users that violates this Section. Under no circumstances will MeetYu be liable in any way for any such Customer Content. MEETYU ASSUMES NO LIABILITY FOR ANY UNACCEPTABLE CONDUCT OF USERS. MeetYu reserves the right to investigate violations and cooperate with law enforcement authorities as appropriate.

3.9 Usage in Excess of Subscription Plan Limits

If Customer’s use of the Services exceeds the limitations applicable to Customer’s Subscription Plan or violates Fair Use principles, MeetYu will use commercially reasonable efforts to notify Customer of such excess usage. Following Written Notice from MeetYu, Customer must either:

(i) Reduce usage to comply with Subscription Plan limits within 48 hours; or (ii) Purchase additional capacity or upgrade to an appropriate Subscription Plan.

If Customer’s excess usage persists following Written Notice from MeetYu, MeetYu may take actions to bring Customer’s use of the Services into compliance, including:

(i) Immediately suspending or throttling access to the excessively used Services; (ii) Requiring that Customer execute an Order Form or otherwise purchase additional usage to update Customer’s Subscription to account for such excess usage; (iii) Charging overage fees at one hundred fifty percent (150%) of MeetYu’s then-current standard rates; (iv) Terminating Customer’s account for persistent violations.

Customer acknowledges that systematic excess usage may indicate a violation of Fair Use principles and may result in immediate suspension or termination.

3.10 Compliance Audit Rights

MeetYu reserves the right to audit Customer’s use of the Services for compliance with these Terms, including through use of technical measures to detect unauthorized access attempts, reverse engineering, or other prohibited activities. Upon reasonable notice (except in cases of suspected violations where immediate audit is necessary), Customer shall: (i) provide MeetYu with documentation demonstrating compliance with these Terms; (ii) grant MeetYu reasonable access to verify usage metrics and compliance with Subscription Plan limits; (iii) cooperate with reasonable audit procedures. If an audit reveals non-compliance, Customer shall: (a) immediately cease the non-compliant use; (b) pay any underpaid fees plus interest; and (c) reimburse MeetYu for reasonable audit costs if the non-compliance resulted in underpayment exceeding ten percent (10%) of fees owed.

3.11 Storage

Unless expressly agreed to by MeetYu in writing elsewhere, MeetYu has no obligation to store any Customer Content that Customer Makes Available on the Services beyond the storage limits of Customer’s Subscription Plan. MeetYu has no responsibility or liability for the deletion or accuracy of any Content, including Customer Content; the failure to store, transmit or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Services. Customer is solely responsible for applying the appropriate level of access restrictions to Customer Content. Customer agrees that MeetYu retains the right to create reasonable limits on MeetYu’s use and storage of Content, including Customer Content, such as limits on file size, storage space, processing capacity, and similar limits described in the web pages accompanying the Services and as otherwise determined by MeetYu in its sole discretion.

4. OWNERSHIP AND INTELLECTUAL PROPERTY

4.1 Customer Content

Customer and its licensors retain all right, title, and interest in and to the Customer Content, including all Intellectual Property Rights therein, subject to the rights granted to MeetYu in these Terms. Customer hereby grants MeetYu a worldwide, non-exclusive, irrevocable, royalty-free, fully-paid, sublicensable (to MeetYu’s service providers, contractors, and AI Service Providers) license to host, transfer, use, display, reproduce, modify (for formatting/display purposes), create derivative works of (for formatting/display, accessibility, or localization), publish, publicly perform, and publicly display Customer Content solely in order to provide the Services to Customer, ensure proper operation of the Services, improve the Services through machine learning, and to fulfill MeetYu’s obligations in these Terms. To the extent permitted by applicable law, Customer waives any moral rights in Customer Content as necessary for MeetYu to exercise the license granted herein.

Customer may remove Customer Content at any time, which ends MeetYu’s license for new uses of Customer Content; however, the license survives to the extent MeetYu has already used or relied on the Customer Content, and for copies retained for backup, legal, audit, security, or compliance purposes. At any time during the Subscription Term, Customer may request export of the Customer Content in an industry-standard format then-supported by the Services. MeetYu is not obligated to maintain Customer Content beyond the termination of the Subscription Term, except for the post-termination retrieval period specified in Section 10.4 for paid subscriptions and as required by law or litigation hold obligations.

4.2 Ownership by MeetYu

Except with respect to Customer Content and User Content, Customer agrees that MeetYu and its licensors and suppliers own all rights, title and interest in the MeetYu IP. No ownership rights in the MeetYu IP are transferred to Customer by these Terms. Customer does not have any rights in or to the MeetYu IP except for the limited express rights granted in these Terms. Customer shall not remove, alter, or obscure any copyright, trademark, patent marking, or other proprietary notices appearing in or on the Services. All rights not expressly granted to Customer are reserved by MeetYu.

4.3 Feedback

If Customer provides MeetYu any Feedback, Customer hereby assigns to MeetYu all right, title, and interest in and to the Feedback, and MeetYu is free to use the Feedback without payment, attribution, or restriction. To the extent assignment is not permitted by applicable law, Customer grants MeetYu an exclusive, perpetual, irrevocable, worldwide, royalty-free license to use and exploit the Feedback for any purpose. To the extent permitted by applicable law, Customer waives and agrees not to assert any moral rights Customer may have in Feedback. Feedback is deemed non-confidential and non-proprietary. MeetYu shall be free to use all general knowledge, experience, know-how, works and technologies, including ideas, concepts, processes, and techniques, related to, or acquired during, the provision of the Services.

4.4 Usage Data and Analytics

MeetYu may: (i) collect, analyze, and otherwise process Usage Data and Telemetric Data internally for its business purposes, including for the purposes of security and analytics, to improve and enhance the Services, to measure product usage, for capacity planning, and for other development, diagnostic, and corrective purposes in connection with the Services or other MeetYu products or services, and (ii) disclose Usage Data to third parties only in an aggregated and/or de-identified form and in a manner that does not identify Customer or any of its Authorized Users.

During or after the use of the Services by Customer, MeetYu may anonymize or aggregate Customer Content and use such anonymized or aggregated data for any purpose, including for benchmarking, marketing purposes, service improvement, and machine learning model training. Such anonymized or aggregated data will not identify Customer or any individual and will be considered MeetYu’s Confidential Information.

4.5 AI Model Training and Machine Learning

Customer acknowledges and consents that MeetYu may use anonymized and aggregated Customer Content and Usage Data to train, improve, and develop AI models and algorithms that power the Services, provided that such use does not identify Customer or any individual and is consistent with MeetYu’s Privacy Policy. Customer acknowledges that:

Such training is necessary for improving Service quality and functionality; b. AI models trained on aggregated data benefit all users through improved performance; c. Customer will not use the Services or AI-Generated Content to develop competing AI models or services without MeetYu’s prior written consent; d. MeetYu implements appropriate technical measures to prevent individual Customer Content from being directly retrievable from trained models; e. MeetYu does not permit third-party AI Service Providers to use Customer Content to train or improve their models, except as necessary to provide the Services to Customer under appropriate contractual restrictions; f. Customer may request to opt out of certain model training uses as specified in MeetYu’s Privacy Policy; however, Customer acknowledges and agrees that opting out may result in: (i) reduced Service quality and accuracy; (ii) inability to access certain advanced AI-powered features while maintaining core Service functionality; (iii) longer processing times; (iv) less personalized experiences; and (v) potential incompatibility with future Service updates. MeetYu reserves the right to limit access to certain advanced AI features for customers who opt out, while maintaining core Service functionality. To opt out of model training, Customer must submit a written request to [email protected] or adjust the applicable settings in Account preferences where available.

4.6 Application License

Subject to Customer’s compliance with these Terms, MeetYu grants Customer a limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the Application on devices that Customer owns or controls and to run such copy of the Application solely for Customer’s own personal or internal business purposes and in accordance with the applicable App Store’s usage rules.

4.7 Software License

Use of any Software is governed by the terms of the license agreement that accompanies or is included with the Software, or by the license agreement expressly stated on the website page(s) accompanying the Software. Customer shall not use, download or install any Software that is accompanied by or includes a license agreement unless Customer agrees to the terms of such license agreement. At no time will MeetYu provide Customer with any tangible copy of Software. Unless the accompanying license agreement expressly allows otherwise, any copying or redistribution of the Software is prohibited. If there is any conflict between these Terms and the license agreement, the license agreement shall take precedence in relation to that Software (except for pre-release versions). If no license agreement accompanies use of the Software, use of the Software will be governed by these Terms. Subject to Customer’s compliance with these Terms, MeetYu grants Customer a non-assignable, non-transferable, non-sublicensable, revocable non-exclusive license to use the Software for the sole purpose of enabling Customer to use the Services in the manner permitted by these Terms.

5. PAYMENT OF FEES

5.1 Subscription Fees

The applicable Subscription Fees for Customer’s subscription shall be as specified in the Order Form, during the subscription process, or in the applicable App Store listing. All Subscription Fees are denominated in United States Dollars (USD) unless otherwise specified in an Order Form. Unless otherwise specified in an Order Form, the Subscription Fees applicable to any renewal Subscription Term shall be MeetYu’s then-current standard Subscription Fees for the applicable Subscription Plan in effect at the time such subsequent Subscription Term commences.

MeetYu reserves the right to modify Subscription Fees at any time, with changes taking effect as follows:

• For existing paid subscriptions: at the end of the then-current Subscription Term with at least forty-five (45) days advance Written Notice
• For Free Plans: immediately upon notice
• For new subscriptions: immediately upon posting

Customer will be notified in advance of any fee changes, and Customer’s continued use of the Services after the fee change takes effect will signify Customer’s agreement to pay the modified fees. If Customer objects to any price increase, Customer’s sole remedy is to decline renewal or cancel Customer’s subscription before the change takes effect.

Subscription Fees are due and payable upon the commencement of the applicable Subscription Term. Except in the case of MeetYu’s uncured material breach of these Terms or as required by applicable law, all subscriptions are non-cancelable during the Subscription Term and all Subscription Fees paid are non-refundable. For more detailed information about refunds, plese refer to Section 5.11. Customer’s use of the Services is subject to the rights and limitations in the applicable Subscription Plan.

Customer acknowledges and agrees that if Customer exceeds the usage permitted by Customer’s subscription and Subscription Plan: (i) Customer may be required to upgrade Customer’s Subscription Plan or purchase additional usage to continue accessing and using such feature(s); (ii) MeetYu may disable or degrade performance of such features; and (iii) MeetYu may charge overage fees at one hundred fifty percent (150%) of MeetYu’s then-current standard rates.

Time is of the essence for all payment obligations under these Terms.

5.2 Invoicing and Payment

Unless specified otherwise in an Order Form, Subscription Fees shall be due and payable in full at the time of purchase. MeetYu accepts payment via:

• Credit and debit cards (processed through Payment Processors)
• Bank transfers (for enterprise accounts)
• App Store payment systems (for App Store Purchases)
• Other payment methods as specified by MeetYu

Customer authorizes MeetYu, its Payment Processors, and applicable App Store operators to: (i) Store Customer’s Payment Method information securely; (ii) Charge the Payment Method for all fees, including initial, renewal, and overage fees; (iii) automatically update payment information through account updater services where available; and (iii) charge for renewal Subscription Fees upon renewal; (iv) retry failed payment attempts; (v) Charge backup payment methods if primary method fails. Customer must keep payment information current. All fees are payable in United States Dollars unless otherwise specified in the Order Form.

For App Store purchases specifically, Customer acknowledges that: (a) payment processing is handled by the App Store operator; (b) Customer’s payment method registered with the App Store will be charged; (c) App Store terms and policies govern payment processing; (d) refund requests must be submitted through the App Store in accordance with its policies; (e) MeetYu does not have access to or control over payment information provided to App Stores; (f) Subscription management (including cancellation) must be done through App Store account settings.

If payment is not made at time of purchase, invoices, fees, and any other applicable charges are due and payable within thirty (30) days after the date of MeetYu’s applicable invoice, unless otherwise specified. Customer is responsible for any fees charged by Customer’s bank, payment provider, or App Store.

In the case of non-payment or delinquent payment of any Subscription Fees (excluding App Store payments which are governed by App Store policies), MeetYu may, at its sole discretion: (i) suspend Customer’s access to the Services; (ii) terminate these Terms or the applicable Order Form; (iii) pursue collection through legal means; or (iv) continue to provide the Services, for a period solely determined by MeetYu, in anticipation of full and prompt payment by Customer.

5.3 Late Payments

If Customer fails to make payments (not disputed in good faith) when due under these Terms, and after continued non-payment for a period of fifteen (15) days after MeetYu provides Customer with Written Notice and an opportunity to cure, MeetYu may suspend provision of the Services until payment is received and may charge Customer:

(i) late interest at the rate of 1.5% per month (18% annually) or the maximum rate permitted by law, whichever is lower, accruing from the original due date; (ii) all costs reasonably incurred by MeetYu in collecting any late payments or interest, including reasonable attorneys’ fees, court costs, and collection agency fees; (iii) a reinstatement fee of $250 if Services are suspended and subsequently reinstated.

Customer will have ninety (90) days from suspension due to non-payment to provide an authorized payment method to reactivate the account, otherwise MeetYu may permanently delete Customer’s account, including all Customer Content, without further notice or liability.

This Section 5.3 does not apply to App Store Purchases, which are governed by the applicable App Store’s payment and refund policies.

5.4 Taxes

Customer is responsible for paying all taxes assessed in connection with Customer’s subscription (excluding taxes on MeetYu’s net income). Unless otherwise stated, all stated prices are exclusive of any taxes, fees, duties, or other amounts, however designated, including without limitation value added taxes, sales taxes, use taxes, and withholding taxes that are levied or based upon such charges, or upon these Terms. MeetYu will invoice Customer for such taxes if MeetYu believes it has a legal obligation to do so unless Customer provides an exemption certificate acceptable to the applicable taxing authorities before the time of invoicing. Customer will not be liable for taxes imposed on MeetYu based on MeetYu’s income. If Customer is required by law to withhold taxes, Customer must provide MeetYu with official tax receipts or other appropriate documentation. All payments must be made in the currency specified in the Order Form or subscription process. Customer bears all currency conversion costs, exchange rate risks, and any fees charged by Customer’s financial institution for foreign transactions.

For App Store Purchases, applicable taxes are handled by the App Store operator in accordance with its policies and applicable law.

5.5 Free Plans, Free Services, and Free Trials

Free Plans and Services are provided at MeetYu’s sole discretion and may be modified, limited, or discontinued at any time without notice or liability. No fees are charged for Free Plans or Free Services, but Customer remains subject to all other terms and conditions of these Terms, including usage limitations and Fair Use requirements. MeetYu reserves the right to:

• Convert Free Plans to paid subscriptions with thirty (30) days’ notice
• Terminate Free Plans at any time with thirty (30) days’ notice
• Delete inactive Free Plan accounts and all associated data after 180 days of inactivity
• Impose usage limitations or require upgrade to paid plans

Free Trials: MeetYu may offer Free Trials of paid subscription services. Free Trial terms include:

• Automatic Conversion: Unless Customer cancels before the Free Trial ends, Customer’s subscription will automatically convert to a paid subscription at the then-current rates
• Payment Method Required: Valid Payment Method information may be required to initiate a Free Trial
• Cancellation: Customer may cancel at any time during the Free Trial without charge
• Limitations: One Free Trial per Customer per product, unless otherwise specified
• Modifications: MeetYu may modify or discontinue Free Trial offers at any time
• No Guarantee: Free Trial availability is not guaranteed and is at MeetYu’s sole discretion

5.6 Promotions and Discounts

MeetYu may offer promotional pricing, discounts, or special offers from time to time (“Promotions”). Promotion terms:

• Are subject to specific rules posted at time of offer
• May be modified or terminated by MeetYu at any time in its sole discretion
• Are non-transferable and have no cash value
• Cannot be combined with other offers unless expressly stated
• Will automatically renew at full price: After any promotional period ends, Customer’s subscription will automatically renew at MeetYu’s then-current standard rates unless Customer cancels

If Customer subscribed during a Promotion, used a coupon code, or otherwise received a discount, Customer expressly acknowledges and agrees that the subscription will automatically renew for the full Subscription Fee at the end of the promotional period, unless explicity agreed otherwise.

5.7 Reseller Purchases

If Customer purchases access to the Services through a Reseller as described in Section 2.14, payment terms shall be as set forth in Customer’s agreement with such Reseller. For direct purchases from MeetYu, all provisions of this Section 5 apply in full.

5.8 Termination Fee

In the event MeetYu terminates these Terms for Customer’s uncured material breach prior to the expiry of the Subscription Term, and Customer has not prepaid the total Fees payable hereunder, Customer shall pay as liquidated damages a termination fee equal to the remaining Fees that would have been payable through the end of the then-current Subscription Term (the “Termination Fee”).

The parties acknowledge and agree that: (i) MeetYu’s actual damages from early termination would be difficult and impracticable to ascertain due to the nature of SaaS business models, including lost economies of scale, disrupted capacity planning, and opportunity costs; (ii) MeetYu incurs substantial upfront costs in onboarding Customer and allocating resources for the full Subscription Term; (iii) MeetYu relies on predictable revenue streams for operational planning and infrastructure investments; and (iv) the Termination Fee represents a reasonable estimate of MeetYu’s anticipated losses based on industry standards and MeetYu’s actual cost structure. The Termination Fee is not intended as a penalty, but rather as liquidated damages representing a reasonable pre-estimate of MeetYu’s probable loss.

5.9 Subscription Changes

Upgrades: Customer may upgrade its Subscription Plan at any time during a Subscription Term, with upgraded features and pricing taking effect immediately upon payment. Upgrades are pro-rated for the remainder of the current Subscription Term.

Downgrades: Customer may not downgrade its Subscription Plan, reduce the number of Users, or decrease any other subscription metrics to take effect during the current Subscription Term. Customer may schedule a downgrade to take effect at the beginning of the next Subscription Term by providing MeetYu with at least thirty (30) days’ Written Notice prior to the end of the current Subscription Term (or such longer period as required by applicable consumer protection law).

For Consumers, downgrade requests will be processed in accordance with applicable consumer protection laws, which may permit immediate downgrades with pro-rata refunds where required by law.

Data Loss Warning: Downgrading Customer’s Subscription Plan may cause loss of content, features, functionality, or capacity of the Services, and MeetYu is not responsible for such loss. Any credits or unused portions of higher-tier subscriptions are non-transferable and non-refundable unless otherwise required by applicable law.

When processing subscription changes, Customer’s click-through acceptance of the modified subscription terms and pricing displayed during the change process through Customer’s authenticated Account constitutes binding Written Notice of Customer’s agreement to such changes. MeetYu may maintain electronic records of the specific terms displayed, Customer’s account identifier, and acceptance timestamp where applicable.

5.10 Payment Disputes

Customer will pay all undisputed amounts when due. If Customer disputes any invoice in good faith, Customer will: (i) pay the undisputed portion on time; (ii) provide Written Notice with detailed explanation of the dispute no later than the invoice due date; and (iii) work with MeetYu in good faith to resolve the dispute promptly. Disputes not raised within thirty (30) days of invoice date are waived. If a dispute is resolved in MeetYu’s favor, Customer shall pay interest on the disputed amount from the original due date at 1.5% per month or the maximum permitted by law, whichever is lower.

Chargeback Policy: Initiating a credit card chargeback or payment dispute through any Payment Processor without first attempting resolution through MeetYu’s dispute process constitutes a material breach of these Terms. Unauthorized chargebacks will result in: (i) immediate Account suspension; (ii) a $150 administrative fee to cover bank charges and processing costs; (iii) permanent termination if not resolved within 15 days; (iv) reporting to credit agencies and fraud databases where permitted by law; and (v) potential legal action for breach of contract. MeetYu may provide evidence of actual costs incurred if the administrative fee is challenged. This policy does not limit Consumer rights under applicable law, but MeetYu reserves all remedies for bad faith chargebacks.

For App Store Purchases, disputes must be submitted to the App Store operator in accordance with its dispute resolution procedures.

5.11 Refunds

General Policy: Except where required by law or as specifically provided in these Terms, all Subscription Fees are non-refundable. This includes but is not limited to:

• Partial month or year refunds for cancelled subscriptions
• Refunds for unused features or services
• Refunds for dissatisfaction with the Services
• Refunds for Free Trials that convert to paid subscriptions

Limited Exceptions: Refunds may be provided only in the following circumstances:

• MeetYu’s uncured material breach of these Terms (pro-rata refund for Services not provided)
• Termination by MeetYu for convenience under Section 10.3 (pro-rata refund for prepaid unused period)
• As required by applicable consumer protection law
• On a case-by-case basis at MeetYu’s sole discretion for exceptional circumstances

App Store Refunds: For App Store Purchases, refund requests must be submitted directly to the App Store operator in accordance with its refund policies. MeetYu has no control over App Store refund decisions.

Refund Process: Any approved refunds will be processed within thirty (30) days to the original Payment Method. Refunds may take additional time to appear depending on Customer’s financial institution.

6. CONFIDENTIALITY

6.1 Definition and Protection

Each party as Recipient will take reasonable precautions to protect Discloser’s Confidential Information using the same degree of care that it uses to protect its own confidential information of similar nature, but not less than reasonable care. Recipient will not use Discloser’s Confidential Information except as expressly permitted in these Terms or divulge it to any third party. Recipient will limit access to Confidential Information to those employees, agents, and representatives who need to know such information for purposes consistent with these Terms and who have signed confidentiality agreements containing provisions substantially similar to those herein.

6.2 Permitted Disclosures

Notwithstanding any provision of these Terms, Recipient may disclose Discloser’s Confidential Information, in whole or in part:

(i) to its employees, officers, directors, consultants, and professional advisers (e.g., attorneys, auditors, financial advisors, accountants, and other professional representatives) who have a need to know and are legally bound to keep such Confidential Information confidential by confidentiality obligations consistent with these Terms, or, in the case of professional advisors, are bound by ethical duties to keep such Confidential Information confidential;

(ii) as required by law, regulation, or valid court order, in which case, to the extent permitted by applicable law, Recipient will (A) provide Discloser with prompt Written Notice thereof, (B) provide Discloser with reasonable opportunity to contest such disclosure at Discloser’s expense, and (C) use its reasonable efforts to minimize such disclosure and obtain confidential treatment or protective order;

(iii) to the extent necessary to enforce its rights under these Terms.

Recipient is responsible and liable for its employees’ and representatives’ compliance with this Section, as if their actions or inactions were an action or inaction of Recipient. Any breach by such persons shall be deemed a breach by Recipient.

6.3 Specific Confidential Information

Customer’s Confidential Information includes Customer Content and any non-public information about Customer’s business operations. MeetYu’s Confidential Information includes all non-public aspects of the Services, source code, algorithms, system architecture, these Terms, all Order Forms (including pricing information), Beta Services, security measures, technical specifications, performance metrics, and any non-public information regarding MeetYu’s business operations, technical specifications, or future product plans.

In the event of a breach of this Section 6, the disclosing party may seek appropriate equitable relief, including injunctive relief, in addition to any other available remedies. The parties acknowledge that breach of confidentiality obligations may cause irreparable harm for which monetary damages would be inadequate.

6.4 Survival of Confidentiality Obligations

Subject to applicable laws, the foregoing obligations of each party with respect to Confidential Information shall survive any termination or expiration of these Terms and shall continue for a period of five (5) years following the termination or expiration of these Terms, except that obligations regarding source code and trade secrets shall survive indefinitely.

6.5 Return of Confidential Information

Upon termination of these Terms or upon request, each party shall promptly return or destroy all Confidential Information of the other party in its possession or control, except that each party may retain copies as required by law or professional standards, subject to continuing confidentiality obligations.

7. WARRANTIES AND DISCLAIMERS

7.1 Mutual Warranties

Each party represents and warrants to the other that: (1) these Terms have been duly executed and delivered and constitute a valid and binding agreement enforceable against the executing party in accordance with its terms; (2) no authorization or approval from any third party is required in connection with the execution, delivery, or performance of these Terms by the executing party; (3) the execution, delivery, and performance of these Terms by the executing party does not violate the terms of any other agreement to which it is a party or by which it is otherwise bound; (4) it has the full corporate right, power, and authority to enter into these Terms and perform its obligations hereunder.

7.2 MeetYu Limited Warranties

For paid Subscriptions only, MeetYu warrants that during the applicable Subscription Term:

the Services will perform materially in accordance with the applicable functional specifications; b. MeetYu will not materially decrease the overall functionality of the Services; c. MeetYu will maintain commercially reasonable security practices to protect Customer Content.

The warranties provided in this Section 7.2 will not apply if: (i) Customer fails to provide Written Notice to MeetYu within thirty (30) days of discovery of any breach; (ii) the Services are not used in accordance with these Terms; (iii) the breach arises from Customer Content or third-party products; or (iv) Customer is using Free Services or Beta Services.

If MeetYu breaches the warranty in this Section 7.2, as Customer’s sole remedy and MeetYu’s sole liability, MeetYu will, at its expense, either: (1) use commercially reasonable efforts to correct the non-conformity; or (2) terminate these Terms and refund to Customer any prepaid Subscription Fees for Services not provided.

7.3 Customer Warranties

Customer represents and warrants to MeetYu that: (1) Customer has all necessary rights, consents, and lawful basis to authorize and permit MeetYu to use and otherwise process the Customer Content in accordance with these Terms; (2) such use by MeetYu of Customer Content does not and will not infringe or violate any third-party right, including any Intellectual Property Right, privacy right, or publicity right; (3) Customer will use the Services in compliance with these Terms and applicable law; (4) Customer Content does not contain Restricted Data; (5) all information provided by Customer is true, accurate, and complete; (6) Customer is not a Prohibited Person and will comply with all trade control laws.

7.4 DISCLAIMER

EXCEPT FOR THE LIMITED WARRANTIES DESCRIBED IN THIS SECTION 7, MEETYU MAKES NO OTHER EXPRESS OR IMPLIED WARRANTIES WITH RESPECT TO THE SERVICES, API, OR OTHERWISE, AND SPECIFICALLY DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, SATISFACTORY QUALITY, ACCURACY, QUIET ENJOYMENT, TITLE, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. MEETYU DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL DEFECTS AND ERRORS. MEETYU DOES NOT WARRANT THAT THE SERVICES WILL SATISFY CUSTOMER’S SPECIFIC REQUIREMENTS, ARE WITHOUT DEFECT OR ERROR, OR THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS FREE, OR FREE OF OTHER HARMFUL COMPONENTS.

MEETYU MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR APPROPRIATENESS OF ANY AI-GENERATED CONTENT. AI-GENERATED CONTENT IS PROVIDED FOR INFORMATIONAL AND CREATIVE ASSISTANCE PURPOSES ONLY AND SHOULD NOT BE RELIED UPON WITHOUT INDEPENDENT VERIFICATION. CUSTOMER ACKNOWLEDGES THE INHERENT LIMITATIONS AND POTENTIAL BIASES IN AI TECHNOLOGY.

MEETYU EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY AI HALLUCINATIONS, BIASES, ERRORS, INACCURACIES, OR FAILURES REGARDLESS OF CAUSE, INCLUDING BUT NOT LIMITED TO: (I) FACTUALLY INCORRECT INFORMATION PRESENTED AS ACCURATE BY AI SYSTEMS; (II) SYSTEMATIC OR RANDOM BIASES IN AI OUTPUTS WHETHER ORIGINATING FROM TRAINING DATA, MODEL ARCHITECTURE, OR ALGORITHMIC PROCESSES; (III) CONFABULATED, FABRICATED, OR ENTIRELY FICTIONAL CONTENT GENERATED BY AI SYSTEMS; (IV) INCONSISTENT OUTPUTS FOR IDENTICAL INPUTS; (V) OUTPUTS THAT APPEAR PLAUSIBLE BUT ARE FUNDAMENTALLY FLAWED OR DANGEROUS; (VI) FAILURE OF AI SYSTEMS TO RECOGNIZE THEIR OWN LIMITATIONS OR ERRORS; (VII) ANY RELIANCE BY CUSTOMER ON AI-GENERATED CONTENT THAT SEEMED AUTHORITATIVE OR CONFIDENT; (VIII) EMERGENT BEHAVIORS OR UNEXPECTED OUTPUTS FROM AI SYSTEMS; (IX) DEGRADATION OF AI PERFORMANCE OVER TIME OR ACROSS DIFFERENT CONTEXTS; (X) AI OUTPUTS THAT INADVERTENTLY REPRODUCE COPYRIGHTED, BIASED, TOXIC, OR OTHERWISE PROBLEMATIC TRAINING DATA; AND (XI) ANY DIRECT OR INDIRECT DAMAGES ARISING FROM THE INHERENT PROBABILISTIC AND NON-DETERMINISTIC NATURE OF AI TECHNOLOGY. CUSTOMER ACKNOWLEDGES THAT AI HALLUCINATIONS AND ERRORS ARE AN INHERENT, UNAVOIDABLE CHARACTERISTIC OF CURRENT AI TECHNOLOGY AND ACCEPTS ALL RISK ASSOCIATED WITH SUCH LIMITATIONS. MEETYU MAKES NO WARRANTY THAT AI-GENERATED CONTENT WILL BE FREE FROM HALLUCINATIONS, BIASES, OR ERRORS, AND CUSTOMER’S USE OF ANY AI-GENERATED CONTENT IS ENTIRELY AT CUSTOMER’S OWN RISK.

NOTWITHSTANDING THE FOREGOING AI-RELATED DISCLAIMERS, FOR PAID SUBSCRIPTIONS ONLY, MEETYU MAINTAINS THE LIMITED WARRANTIES SPECIFIED IN SECTION 7.2 REGARDING MATERIAL CONFORMANCE WITH FUNCTIONAL SPECIFICATIONS. FOR CLARITY, “FUNCTIONAL SPECIFICATIONS” REFERS TO THE CORE SERVICE AVAILABILITY AND FEATURE OPERATION, NOT THE ACCURACY OR SUITABILITY OF AI-GENERATED CONTENT, WHICH REMAINS SUBJECT TO THE DISCLAIMERS HEREIN.

CUSTOMER UNDERSTANDS AND AGREES THAT MEETYU IS NOT RENDERING ANY MEDICAL, PSYCHOLOGICAL, THERAPEUTIC, LEGAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE IN CONNECTION WITH PROVIDING THE SERVICES, AND MEETYU WILL NOT BE DEEMED TO BE A HEALTHCARE PROVIDER, THERAPIST, COUNSELOR, OR PROFESSIONAL ADVISOR FOR ANY PURPOSE. THE SERVICES ARE NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE OR SERVICES.

FREE PLANS, FREE SERVICES, AND BETA SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED. MEETYU RESERVES THE RIGHT TO MODIFY, SUSPEND, OR DISCONTINUE FREE PLANS, FREE SERVICES, AND BETA SERVICES AT ANY TIME WITHOUT NOTICE OR LIABILITY.

CUSTOMER IS SOLELY RESPONSIBLE FOR EVALUATING THE ACCURACY, RELIABILITY, COMPLETENESS, AND USEFULNESS OF CUSTOMER CONTENT AND ANY INFORMATION OBTAINED THROUGH THE USE OF THE SERVICES, AND FOR MAKING AND IMPLEMENTING DECISIONS BASED ON SUCH INFORMATION, AND DEALING WITH ANY RELATED CONSEQUENCES. MEETYU ASSUMES NO LIABILITY FOR CUSTOMER’S USE OF OR RELIANCE ON ANY INFORMATION PROVIDED THROUGH THE SERVICES.

CUSTOMER ACKNOWLEDGES THAT NO SYSTEM IS COMPLETELY SECURE AND THAT DESPITE MEETYU’S IMPLEMENTATION OF COMMERCIALLY REASONABLE SECURITY MEASURES, THERE ARE INHERENT RISKS IN STORING AND TRANSMITTING DATA ONLINE, INCLUDING WITHOUT LIMITATION RISKS OF UNAUTHORIZED ACCESS, DATA BREACH, LOSS, CORRUPTION, OR INTERCEPTION. CUSTOMER ASSUMES THESE RISKS AND IS RESPONSIBLE FOR IMPLEMENTING ITS OWN SECURITY MEASURES FOR PARTICULARLY SENSITIVE INFORMATION. MEETYU STRONGLY RECOMMENDS THAT CUSTOMER NOT STORE EXTREMELY SENSITIVE PERSONAL INFORMATION (SUCH AS PASSWORDS, FINANCIAL ACCOUNT NUMBERS, OR GOVERNMENT IDENTIFICATION NUMBERS) IN CUSTOMER CONTENT.

THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS. MEETYU MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF SERVICES.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM MEETYU OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

FROM TIME TO TIME, MEETYU MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT MEETYU’S SOLE DISCRETION. THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES OR TOOLS.

CUSTOMER ACKNOWLEDGES AND AGREES THAT MEETYU IS NOT LIABLE, AND CUSTOMER AGREES NOT TO SEEK TO HOLD MEETYU LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES AND APP STORES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH CUSTOMER.

CUSTOMER IS SOLELY RESPONSIBLE FOR ALL OF CUSTOMER’S COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SERVICES. CUSTOMER UNDERSTANDS THAT MEETYU DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE SERVICES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS MAY NOT APPLY TO CUSTOMER TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

8. INDEMNIFICATION

8.1 Indemnification by MeetYu

MeetYu shall: (i) defend or (at its option) settle, any claim brought against Customer by a third party alleging that the Services as provided under these Terms infringe any third party patent, copyright, or trademark (a “Claim”) and (ii) indemnify Customer against damages and costs finally awarded against Customer or agreed in settlement (including reasonable attorneys’ fees) in any such Claim.

If the Services are held to infringe (or if MeetYu reasonably believes the Services will be held to infringe) any third-party Intellectual Property Rights, MeetYu may, at its option and expense: (1) contest the claim; (2) modify the Services to make them non-infringing; (3) obtain a license that permits Customer to continue using the Services; or (4) replace the Services with non-infringing substitutes that do not entail a material reduction in functionality.

If none of the foregoing are commercially reasonable in MeetYu’s sole discretion, MeetYu may terminate these Terms and issue to Customer a pro rata refund of prepaid Subscription Fees for Services not provided. This Section 8.1 states MeetYu’s sole and exclusive liability, and Customer’s sole and exclusive remedy, for the actual or alleged infringement of any third-party Intellectual Property Rights arising from Customer’s use of the Services.

Notwithstanding the foregoing, MeetYu’s indemnification obligations shall not extend to any Claims arising from or related to: (i) AI-Generated Content that Customer chooses to use, publish, or rely upon; (ii) Customer’s use of Output in combination with other content or in contexts that create infringement; or (iii) Customer’s representation of AI-Generated Content as original human-created work.

8.2 Exceptions

MeetYu will have no liability to Customer under Section 8.1 to the extent a Claim arises out of: (1) any breach of Customer’s obligations under these Terms; (2) Customer’s continued use of allegedly infringing Services after being notified thereof or being provided modifications that would have avoided the alleged infringement; (3) Customer’s use of the Services in combination with other products, services, data, or processes not provided by MeetYu where the Services alone would not infringe; (4) designs, requirements, or specifications required by or provided by Customer; (5) Customer’s use of the Services in breach of these Terms, outside the scope of Customer’s Subscription Plan, or in violation of Fair Use principles; (6) any modification of the Services not made by MeetYu; (7) Free Plans, Free Services, or Beta Services; (8) Customer Content or any claim relating to Customer Content; (9) Customer’s failure to use the Services in accordance with these Terms; (10) use of any version of the Services other than the most current version made available to Customer; (11) any open source software components.

8.3 Indemnification by Customer

Customer will defend, indemnify, and hold harmless MeetYu and its affiliates, officers, directors, employees, agents, successors, and assigns from and against any and all losses, liabilities, damages, demands, suits, causes of action, judgments, costs, or expenses (including reasonable attorneys’ fees and litigation costs) arising out of or relating to:

(1) Customer’s use of the Services in a manner that infringes the Intellectual Property Rights or other rights of any third party; (2) violation of law or privacy rights attributable to Customer Content; (3) MeetYu’s authorized processing of Customer Content in accordance with these Terms; (4) any other claim relating to Customer Content; (5) any reliance on or use of AI-Generated Content by Customer or its Authorized Users; (6) any decisions or actions taken based on information provided through the Services; (7) Customer’s actual or alleged violation of applicable law or the rights of any third party; (8) unauthorized or illegal use of the Services by Customer, Customer’s Affiliates, or Authorized Users; (9) Customer’s or Customer’s Affiliates’ noncompliance with or breach of these Terms; (10) the unauthorized use of the Services by any person using Customer’s credentials; (11) Customer’s use, storage, or processing of Restricted Data through the Services; (12) any breach of Customer’s representations and warranties in these Terms; (13) Customer’s violation of Section 3.1 (Use Restrictions), Section 3.4 (Trade Control Compliance), or Section 3.8 (Unacceptable Conduct); (14) Customer’s violation of Fair Use principles; (15) any employment-related claims by Customer’s Authorized Users; (16) Customer’s failure to comply with applicable data protection laws; (17) any claims that Customer’s use of the Services constitutes professional malpractice or provision of professional services.

For Consumers, this indemnification is limited to claims arising from: (A) Customer’s willful misconduct or illegal activities; (B) Customer’s violation of third-party IP rights; (C) Customer’s breach of the representations and warranties in Section 7.3; (D) Customer’s violation of Section 3.1 (Use Restrictions); or (E) Customer’s use of Third-Party Services as described in Section 3.3.

8.4 Indemnification Procedures

Each party’s obligations under this Section 8 shall be conditioned upon the party requesting indemnification:

(i) providing prompt Written Notice to the indemnifying party of any claim (provided that failure to provide prompt notice relieves the indemnifying party only to the extent of material prejudice); (ii) granting the indemnifying party sole control of the defense and settlement of any claim (provided that the indemnified party may participate with counsel of its choice at its own expense); (iii) providing reasonable assistance to the indemnifying party as required for the defense; (iv) not admitting liability or agreeing to any settlement without the indemnifying party’s prior written consent.

Neither party may settle a claim that results in liability, admission of wrongdoing, or non-monetary obligations on the indemnified party without the indemnified party’s prior written consent, which shall not be unreasonably withheld.

8.5 Mitigation

Each party shall use reasonable efforts to mitigate any damages for which the other party may be responsible under this Section 8.

9. LIMITATION OF LIABILITY

9.1 Exclusion of Damages

NEITHER MEETYU NOR ITS SUPPLIERS, OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS, EMPLOYEES, OR LICENSORS WILL BE LIABLE TO CUSTOMER FOR ANY CONSEQUENTIAL DAMAGES (MEANING DAMAGES THAT DO NOT FLOW DIRECTLY AND IMMEDIATELY FROM A WRONGFUL ACT), INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF BUSINESS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF USE, BUSINESS INTERRUPTION, OR BUSINESS OPPORTUNITIES, EVEN IF MEETYU IS APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING AND REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE). THE FOREGOING EXCLUSIONS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

9.2 Liability Cap

MEETYU’S TOTAL CUMULATIVE LIABILITY OF ALL KINDS ARISING OUT OF OR RELATED TO THESE TERMS (INCLUDING WARRANTY CLAIMS), REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE, WILL NOT EXCEED:

(I) FOR CONSUMERS (INDIVIDUALS USING THE SERVICES SOLELY FOR PERSONAL PURPOSES NOT RELATED TO ANY BUSINESS OR COMMERCIAL ACTIVITY): $500 USD;

(II) FOR BUSINESS USERS (ENTITIES OR INDIVIDUALS USING THE SERVICES FOR COMMERCIAL PURPOSES, BUSINESS EVALUATION, OR ON BEHALF OF AN ORGANIZATION): THE GREATER OF $2,000 USD OR THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY CUSTOMER TO MEETYU DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENTS GIVING RISE TO THE CLAIM;

(III) FOR FREE PLANS AND FREE SERVICES: $100 USD;

(IV) FOR BETA SERVICES: THE LESSER OF $100 USD OR ANY FEES ACTUALLY PAID FOR SUCH BETA SERVICES, WHICH SUPERSEDES AND REPLACES ANY OTHER LIABILITY CAPS IN THESE TERMS WHEN BETA SERVICES ARE INVOLVED, AS SPECIFIED IN SECTION 2.10.

MULTIPLE CLAIMS WILL NOT ENLARGE THIS LIMITATION. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE OR EXTEND THE LIMIT. THE PARTIES AGREE THAT THESE LIMITATIONS REPRESENT A REASONABLE ALLOCATION OF RISK.

9.3 Exceptions to Liability Limitations

THE LIABILITY CAPS AND EXCLUSIONS IN THIS SECTION 9 DO NOT LIMIT LIABILITY FOR:

(I) EITHER PARTY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; (II) FRAUD OR FRAUDULENT MISREPRESENTATION; (III) DEATH OR PERSONAL INJURY CAUSED BY A PARTY’S NEGLIGENCE; (IV) CUSTOMER’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 8.3; (V) CUSTOMER’S BREACH OF SECTION 3.1 (USE RESTRICTIONS), SECTION 3.4 (TRADE CONTROL COMPLIANCE), OR SECTION 4 (OWNERSHIP AND INTELLECTUAL PROPERTY); (VI) CUSTOMER’S VIOLATION OF FAIR USE PRINCIPLES RESULTING IN MATERIAL HARM TO THE SERVICES OR OTHER USERS; (VII) CUSTOMER’S PAYMENT OBLIGATIONS UNDER SECTION 5; (VIII) BREACH OF CONFIDENTIALITY OBLIGATIONS UNDER SECTION 6; (IX) ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

9.4 Basis of the Bargain

EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS OF THESE TERMS BETWEEN THE PARTIES. THIS ALLOCATION IS REFLECTED IN THE PRICING OFFERED BY MEETYU TO CUSTOMER AND IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 9 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

9.5 Applicability

Some jurisdictions do not allow the exclusion or limitation of certain damages. This Section 9 will apply to Customer solely to the extent not prohibited by applicable law. Where applicable law requires liability but permits limitation, MeetYu’s liability is limited to the maximum extent permitted by law.

9.6 Time Limitation

No action, regardless of form, arising out of or relating to these Terms may be brought by either party more than one (1) year after the cause of action has accrued, except for claims related to indemnification or breach of confidentiality. THE PARTIES AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE TERMS, THE SERVICES OR THE CONTENT MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

9.7 No Liability for User Content

MEETYU ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY CONTENT (INCLUDING, BUT NOT LIMITED TO, CUSTOMER CONTENT AND USER CONTENT), USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.

10. TERM AND TERMINATION

10.1 Term of Agreement

These Terms shall begin on the Effective Date and shall continue for so long as Customer maintains an active Subscription to the Services (including Free Plans), or until these Terms are otherwise terminated in accordance with the provisions herein. Each Subscription Term shall automatically renew unless either party provides notice of non-renewal as specified in Section 2.1.

10.2 Termination for Breach

These Terms and any Order Form may be terminated by either party upon Written Notice to the other party if the other party:

(i) materially breaches any term of these Terms and fails to remedy the breach within thirty (30) days after receiving Written Notice specifying the breach (or fifteen (15) days for payment defaults); (ii) ceases to function as a going concern, makes an assignment for the benefit of creditors, or admits in writing its inability to pay debts as they become due; (iii) becomes subject to bankruptcy, insolvency, reorganization, liquidation, or similar proceedings that are not dismissed within sixty (60) days of filing.

MeetYu may terminate these Terms or suspend the Services immediately upon notice without opportunity to cure if Customer: violates Section 3.1 (Use Restrictions), Section 3.4 (Trade Control Compliance), or Section 3.8 (Unacceptable Conduct); uses the Services in a way that poses a security risk to MeetYu or other users; violates applicable law or infringes third-party rights; persistently violates Fair Use principles after warning; engages in activity that could damage MeetYu’s reputation or business relationships.

10.3 Termination for Convenience

These Terms may be terminated:

(i) by Customer at any time by providing thirty (30) days Written Notice to MeetYu, provided that any such termination shall not be effective until the end of Customer’s then-current Subscription Term and no refunds will be provided; (ii) by MeetYu effective upon the next renewal date with at least sixty (60) days prior Written Notice to Customer; (iii) by MeetYu immediately for Free Plans and Free Services; (iv) by MeetYu at any time for any reason with ninety (90) days notice, provided that MeetYu will provide a pro rata refund of any prepaid, unused Fees for the remainder of the Subscription Term; (v) immediately by either party if proceedings are initiated for the other party’s liquidation or insolvency.

10.4 Effect of Termination

Upon termination of these Terms:

(i) All rights and licenses granted by MeetYu to Customer under these Terms will immediately terminate; (ii) Customer must immediately discontinue all use of the Services and permanently delete any downloaded or cached content; (iii) All outstanding Fees become immediately due and payable; (iv) Termination of these Terms automatically terminates all active Order Forms; (v) Each party shall return or destroy the other party’s Confidential Information as required under Section 6.5.

Data Retention and Retrieval:

For paid Subscriptions: MeetYu will make Customer Content available for electronic retrieval for ninety (90) days following termination (“Retrieval Period”). During the Retrieval Period, Customer may receive Customer Content using MeetYu’s standard procedure at that time. After the Retrieval Period, MeetYu may permanently delete all Customer Content without further notice.

For Free Plans terminated by Customer (Voluntary Termination): MeetYu may delete all Customer Content immediately upon termination without backup or recovery obligations, subject to any retention periods required by applicable law or legitimate business purposes including legal holds, tax requirements, or abuse prevention.

For Free Plans terminated for inactivity (Inactivity-Based Termination): Free Plan accounts that remain inactive (no login or API access) for 180 consecutive days may be terminated and all associated Customer Content deleted, with or without prior notice.

For Accounts suspended for non-payment: Customer will have ninety (90) days from suspension to provide payment and reactivate the account, after which MeetYu may permanently delete Customer Content.

Legal holds and compliance: MeetYu reserves the right to retain Customer Content indefinitely as required by law, litigation holds, tax requirements, abuse prevention, or other legitimate business purposes.

After applicable retention periods expire, MeetYu may permanently delete all Customer Content without further notice. MeetYu recommends Customer maintain independent backups of all important data.

Refunds: If Customer terminates these Terms for MeetYu’s uncured material breach, MeetYu will issue a pro rata refund of prepaid Subscription Fees for Services not provided. For any other termination, no refunds will be provided, and Customer must pay all Fees through the end of the Subscription Term.

Either party’s termination is without prejudice to any other remedies at law or equity and does not relieve liability for breaches occurring prior to termination.

10.5 Suspension

MeetYu may suspend Customer’s access to all or part of the Services immediately upon notice if:

(i) Customer breaches these Terms and the breach is capable of remedy; (ii) Customer’s account is thirty (30) days past due; (iii) Customer’s use poses a security, legal, or reputational risk; (iv) Customer’s use could harm other users or the Services; (v) required by law, court order, or governmental request; (vi) Customer violates Fair Use principles; (vii) MeetYu reasonably believes suspension is necessary to prevent imminent harm.

MeetYu will use commercially reasonable efforts to provide prior notice except where immediate suspension is necessary. Suspension does not relieve Customer of payment obligations. No credits or refunds will be provided for suspension periods resulting from Customer’s breach. MeetYu may set conditions for reinstatement, including payment of reinstatement fees.

Notwithstanding the foregoing, where applicable consumer protection law requires advance notice before suspension, MeetYu will provide such notice as required by law, except in cases involving illegal activity, imminent harm, or court orders requiring immediate action.

10.6 Survival

The following provisions shall survive termination of these Terms: Sections 1 (Definitions – as needed for interpretation), 3.1 (Use Restrictions), 3.3 (Content Responsibility), 3.4 (Trade Control Compliance), 3.8 (Unacceptable Conduct), 4 (Ownership and Intellectual Property), 5 (Payment of Fees – for fees accrued prior to termination), 6 (Confidentiality), 7.1 (Mutual Warranties), 7.3 (Customer Warranties), 7.4 (Disclaimer), 8 (Indemnification), 9 (Limitation of Liability), 10.4 (Effect of Termination), 10.6 (Survival), 11 (Compliance with Trade Controls), 12 (Dispute Resolution), and 13 (General Provisions), plus all accrued rights and obligations, and any other provisions which by their nature are intended to survive termination.

10.7 Violations and Remedies

If MeetYu becomes aware of any possible violations by Customer of these Terms, MeetYu reserves the right to investigate such violations. If, as a result of the investigation, MeetYu believes that criminal activity has occurred, MeetYu reserves the right to refer the matter to, and to cooperate with, any and all applicable legal authorities. MeetYu is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Services, including Customer Content, in MeetYu’s possession in connection with Customer’s use of the Services, to: (1) comply with applicable laws, legal process or governmental request; (2) enforce these Terms; (3) respond to any claims that Customer Content violates the rights of third parties; (4) respond to Customer’s requests for customer service; or (5) protect the rights, property or personal safety of MeetYu, its Users or the public, and all enforcement or other government officials, as MeetYu in its sole discretion believes to be necessary or appropriate.

In the event that MeetYu determines, in its sole discretion, that Customer has breached any portion of these Terms, or has otherwise demonstrated conduct inappropriate for the Services, MeetYu reserves the right to:

• Warn Customer via email that Customer has violated these Terms;
• Delete any Customer Content provided by Customer or Customer’s agents to the Services;
• Discontinue Customer’s registration(s) with any of the Services;
• Discontinue Customer’s subscription to any Services;
• Notify and/or send Content to and/or fully cooperate with the proper law enforcement authorities for further action; and/or
• Pursue any other action which MeetYu deems to be appropriate.

10.8 No Subsequent Registration

If Customer’s registration(s) with or ability to access the Services is discontinued by MeetYu due to Customer’s violation of any portion of these Terms or for conduct otherwise inappropriate for the Services, then Customer agrees that Customer shall not attempt to re-register with or access the Services through use of a different member name or otherwise, and Customer acknowledges that Customer will not be entitled to receive a refund for fees related to those Services to which Customer’s access has been terminated. In the event that Customer violates the immediately preceding sentence, MeetYu reserves the right, in its sole discretion, to immediately take any or all of the actions set forth herein without any notice or warning to Customer.

11. COMPLIANCE WITH TRADE CONTROLS

The Services are subject to U.S. export controls and sanctions laws and regulations, including but not limited to the Export Administration Regulations (EAR) administered by the Bureau of Industry and Security of the U.S. Department of Commerce and the sanctions regulations administered by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury. Customer shall comply with all relevant import and export regulations.

Customer shall not transfer, export, or re-export, directly or indirectly, the Services to any Prohibited Person, and Customer affirms that neither Customer nor any Authorized User is a Prohibited Person or acting on behalf of any Prohibited Person. Customer represents and warrants that it is not, and will not export, re-export, or transfer the Services to:

(1) any individual or entity designated on any sanctions- or export-related restricted party list, including but not limited to the OFAC Specially Designated Nationals and Blocked Persons List, the U.S. Commerce Department’s Denied Persons List and Entity List, and similar lists maintained by the European Union, United Kingdom, and United Nations;

(2) any individual or entity located in, organized under the laws of, or resident in any country or territory that is itself the subject of comprehensive U.S. sanctions or embargoes (currently Cuba, Iran, North Korea, Syria, and the Crimea, so-called Donetsk People’s Republic, and so-called Luhansk People’s Republic regions of Ukraine, and any other regions as designated);

(3) any party using the Services for any purpose prohibited by U.S. and other applicable export control and sanctions laws, including but not limited to nuclear, chemical, or biological weapons proliferation, or missile technology;

(4) any party requiring MeetYu to obtain a government license or authorization under applicable export control and sanctions laws that MeetYu has not obtained.

Customer will promptly notify MeetYu (within 24 hours) if Customer or any personnel employed by or affiliated with Customer becomes a Prohibited Person or commits any breach of sanctions or trade controls in relation to the Services.

MeetYu, in its sole discretion, shall have the right to immediately terminate Customer’s access to the Services without notice or liability if Customer violates this Section or if MeetYu determines that Customer’s continued use could violate applicable sanctions or trade controls.

Customer shall not export any software provided by MeetYu or otherwise remove it from the United States except in compliance with all applicable U.S. laws and regulations. Customer agrees to indemnify and hold MeetYu harmless from any claims, losses, or damages resulting from Customer’s violation of trade control laws.

12. DISPUTE RESOLUTION

12.1 Informal Resolution

The parties agree to attempt in good faith to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services through informal negotiation. The complaining party must send Written Notice describing the dispute to the other party. The parties will then engage in good faith negotiations for sixty (60) days. This period does not toll any non-waivable statutory filing deadlines. This informal resolution process is a prerequisite to commencing arbitration or litigation.

12.2 Small Claims and Injunctive Relief

Either party may bring an individual action in small-claims court of competent jurisdiction for disputes within the court’s jurisdictional limits. Either party may seek temporary, preliminary, or permanent injunctive relief in any court of competent jurisdiction to protect its Confidential Information, Intellectual Property Rights, or to prevent irreparable harm. Seeking injunctive relief does not waive a party’s right to arbitration under these Terms.

12.3 Binding Arbitration (U.S. Customers)

For all U.S. customers, all disputes not resolved through informal negotiation or in small claims court shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (for Consumers) or Commercial Arbitration Rules (for Business Users), as applicable. The arbitration shall be governed by the Federal Arbitration Act (FAA), 9 U.S.C. § 1 et seq.

The arbitration will occur in Delaware, or by video conference at the arbitrator’s discretion. The arbitrator shall have exclusive authority to resolve all disputes subject to arbitration, including arbitrability questions. The arbitrator may award any individual relief that would be available in court. The arbitrator’s award shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

Class arbitration is not permitted. The arbitrator may not consolidate claims or award relief to anyone but Customer.

Each party bears its own attorneys’ fees and costs, except: (i) MeetYu will pay all AAA filing and administrative fees for Consumer claims under $10,000; (ii) the arbitrator may award fees and costs to the prevailing party where permitted by law; (iii) if the arbitrator finds Customer’s claim frivolous, Customer must reimburse MeetYu for fees and costs.

12.4 60-Day Arbitration Opt-Out

Customer may opt out of binding arbitration by emailing [email protected] within sixty (60) days after first accepting these Terms. The opt-out notice must include: (i) Customer’s legal name; (ii) account email address; (iii) account ID if available; and (iv) a clear statement of intent to opt out of the arbitration provisions in Section 12. MeetYu will use reasonable efforts to send confirmation of receipt. Opting out of arbitration does not affect any other provisions of these Terms. Customer acknowledges being advised of this right.

12.5 Class Action and Jury Trial Waivers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CUSTOMER WAIVES ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION AGAINST MEETYU. CUSTOMER ALSO WAIVES ANY RIGHT TO A JURY TRIAL. THESE WAIVERS APPLY IN ARBITRATION AND IN COURT. CUSTOMER MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY.

If the class action waiver is found unenforceable as to any claim, that claim must be severed and proceed in court while remaining claims proceed in arbitration. If any provision of this Section 12 is found unenforceable, the unenforceable provision shall be severed, and the remaining provisions shall remain in full force and effect. If the entire arbitration provision is found unenforceable, disputes shall be resolved in accordance with Section 13.1.

12.6 International Customers

For customers outside the United States, disputes shall be resolved in accordance with the laws and courts specified in Section 13.1, unless Customer’s local mandatory consumer protection laws provide otherwise. If Customer is a Consumer and the laws of Customer’s jurisdiction grant mandatory rights that cannot be waived (such as the right to bring claims in local courts or prohibitions on arbitration), those mandatory protections apply instead of this Section 12 to the extent required by law.

12.7 Limitations Period

Any claim or cause of action by Customer arising out of or related to these Terms or the use of the Services must be filed within one (1) year after such claim or cause of action arose or be permanently barred. MeetYu’s claims are subject to the applicable statutory limitation periods. This limitations period for Customer claims does not apply where prohibited by law or to claims for indemnification.

12.8 Attorneys’ Fees

If any legal action or proceeding is brought to enforce these Terms, the substantially prevailing party shall be entitled to recover reasonable attorneys’ fees, expert witness fees, and other costs incurred, in addition to any other relief awarded. This provision applies in arbitration and court proceedings. If any claim brought by Customer is found by a court or arbitrator to be frivolous or brought in bad faith, Customer shall reimburse MeetYu for all costs and fees (including attorneys’ fees) regardless of the forum or any other provisions in these Terms.

13. GENERAL PROVISIONS

13.1 Governing Law and Venue

These Terms and any action related thereto will be governed and interpreted by and under the laws of the State of Delaware, United States, without giving effect to any conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

For customers that have opted out of arbitration or where arbitration is not applicable, the exclusive venue for all disputes shall be the state and federal courts located in Delaware, and each party irrevocably consents to such jurisdiction and venue.

Where Delaware law conflicts with mandatory Consumer protection laws of Customer’s jurisdiction, the more protective Consumer rights shall apply solely to the extent required by such mandatory laws, but Delaware law governs all other aspects of these Terms.

13.2 Notices

All notices required or permitted under these Terms must be in writing and in English.

Written Notice to MeetYu: Written Notice from Customer to MeetYu will be deemed given only when: (a) delivered personally with written receipt; (b) sent by confirmed email to [email protected] from the email address registered to Customer’s Account; (c) sent by certified mail, return receipt requested; or (d) sent by recognized overnight courier with delivery confirmation to: MeetYu LLC, 1309 Coffeen Ave, Suite 1200, Sheridan, Wyoming 82801, United States, Attn: Legal Department, with a copy sent via email to [email protected] from Customer’s registered email address. Both the physical notice and email copy must be sent for Written Notice to be effective, unless notice is given solely via confirmed email to [email protected].

If Customer cannot send Written Notice from the registered email address, Customer must: (i) provide the following minimum verification: Last four digits of payment method, recent transaction details, and answers to security questions (for paid accounts) or account creation date, recent account activity details and answers to security questions (for Free Plans), and (ii) complete any additional verification steps MeetYu deems necessary. MeetYu will accept properly verified notices unless reasonable suspicion of fraud exists. Processing time for non-registered email may be extended as needed by MeetYu.

Exception for Security Incidents: Reports of unauthorized access, security breaches, or compromised credentials may be submitted through any verifiable means, including MeetYu’s security reporting channels at [email protected], provided Customer cooperates with identity verification procedures.

Written Notice by MeetYu: Written Notice from MeetYu to Customer will be deemed given when delivered through ANY of the following methods:

(a) Email sent to the email address associated with Customer’s Account (deemed given upon sending, regardless of actual receipt);

(b) Certified mail or overnight courier to Customer’s billing address on file (deemed given upon delivery attempt);

(c) In-product notification requiring affirmative acknowledgment through Customer’s authenticated Account (deemed given upon Customer’s electronic acceptance);

(d) Any other method to which Customer has consented.

For Consumers, where mandatory consumer protection laws require actual receipt or specific notice periods, such requirements supersede the deemed delivery provisions herein only to the specific provisions explicitly required by mandatory consumer protection statutes that cannot be waived by contract, and such override shall be construed as narrowly as possible while maintaining legal compliance.

Electronic Acceptance as Written Notice: Customer agrees that the following actions, when taken through Customer’s authenticated Account, constitute valid Written Notice of Customer’s acceptance, agreement, consent, or acknowledgment:

– Clicking “Accept,” “I Agree,” “OK,” “Continue,” or any similar affirmative button or link;
– Checking a box or toggle indicating acceptance or acknowledgment;
– Continuing to use the Services after receiving notice stating that continued use constitutes acceptance;
– Any other affirmative electronic action captured by MeetYu’s systems through Customer’s authenticated session;
– Failing to opt-out or object within the specified time period when notice explicitly states that failure to object constitutes acceptance.

This provision applies to all electronic acceptances, including but not limited to Customer’s initial acceptance of these Terms, all amendments, Order Forms, subscription changes, and any other agreements or consents.

Customer acknowledges that: (i) Customer’s Account requires email verification before use; (ii) Customer is solely responsible for maintaining the confidentiality and security of Customer’s login credentials; (iii) any action taken through Customer’s authenticated Account is legally binding on Customer; and (iv) Customer may not repudiate any acceptance or agreement made through Customer’s authenticated Account by claiming unauthorized access, unless Customer has previously notified MeetYu of such unauthorized access in accordance with Section 3.2.

Customer bears the burden of proving: (i) unauthorized access was not due to Customer’s negligence; (ii) Customer maintained reasonable security practices including unique, complex passwords and prompt notification of suspected breaches; and (iii) Customer did not share, write down, or negligently expose credentials. Failure to meet this burden validates all Account actions as authorized.

MeetYu will maintain electronic records of all such acceptances, which may include timestamps, account identifiers, session data, and the version of terms or notices displayed. These electronic records shall constitute evidence as specified in Section 13.15.

Electronic Communications Consent: By accepting these Terms, Customer expressly consents to receive all communications from MeetYu electronically, including via email, in-product notifications, Account dashboard postings, and other electronic means. Customer acknowledges that all agreements, notices, disclosures, and other communications that MeetYu provides electronically satisfy any legal requirement that such communications be in writing, including requirements under the Electronic Signatures in Global and National Commerce Act (E-SIGN), the Uniform Electronic Transactions Act (UETA), and similar international laws.

Customer may withdraw consent to electronic communications by providing Written Notice to MeetYu; however, such withdrawal may result in termination of Customer’s access to the Services.

Notice Validity and Customer Obligations: Customer may not claim invalidity or non-receipt of any notice from MeetYu due to:

– Customer’s failure to maintain current and accurate contact information;
– Customer’s email filters, spam settings, or blocking of MeetYu communications;
– Customer’s disabling of in-product notifications or alerts;
– Customer’s failure to regularly check the email address or Account dashboard;
– Customer’s failure to maintain secure and exclusive control over Customer’s login credentials;
– Any intentional or negligent avoidance of receipt.

Customer specifically waives the following defenses to electronic notice and acceptance: (i) lack of internet access after initial Account creation; (ii) technological inability that doesn’t prevent Service usage; (iii) claims that electronic acceptance was “accidental” when affirmative action was required; (iv) failure to read or understand when clear disclosure was provided; and (v) any defense based on Customer’s internal policies or procedures.

If MeetYu sends notice via multiple channels, receipt through any single channel constitutes valid delivery. Customer is deemed to have received any notice sent to Customer’s registered email address or displayed in Customer’s Account, regardless of whether Customer actually reads such notice. Customer’s obligation to monitor all notice channels remains absolute regardless of MeetYu’s selected method.

Operational Communications: MeetYu may provide operational notices, updates, and non-legal communications through any available means, including in-product notifications, banners, blog posts, or status pages. Such operational communications do not require Written Notice unless they materially affect Customer’s rights or obligations under these Terms.

Safe Harbor: If MeetYu provides notice through any method specified in this Section and maintains records as required in Section 13.15, Customer shall be estopped from challenging the validity or effectiveness of such notice unless Customer demonstrates MeetYu’s willful misconduct or technical system failure affecting the specific notice at issue.

13.3 Assignment

Customer may not assign or transfer these Terms or any rights or obligations hereunder without MeetYu’s prior written consent, and any attempted assignment without such consent is void. MeetYu may condition its consent upon payment of an assignment processing fee and Customer’s successor meeting MeetYu’s then-current creditworthiness requirements. MeetYu may assign these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. These Terms bind and inure to the benefit of each party’s permitted successors and assigns.

13.4 Force Majeure

Neither party will be liable for any delay or failure to perform its obligations (except payment obligations) resulting from any Force Majeure Event, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, public health emergencies, strikes or labor disputes (excluding those involving the affected party’s employees), disruptions of transportation, infrastructure, or telecommunications, widespread AI Service Provider outages affecting multiple providers simultaneously, industry-wide AI regulatory prohibitions, or the permanent discontinuation of third-party AI models that cannot be reasonably replaced. The affected party must promptly notify the other party and use reasonable efforts to minimize the impact. If a Force Majeure Event continues for more than ninety (90) consecutive days, either party may terminate these Terms with thirty (30) days Written Notice. This Section does not excuse Customer’s obligation to implement reasonable disaster recovery and business continuity measures.

13.5 Waiver

No waiver of any breach or default hereunder shall be deemed a waiver of any preceding or subsequent breach or default. A waiver must be in writing and signed by the waiving party to be effective. Delay or failure to enforce any right shall not constitute a waiver of that right. Any waiver or failure to enforce any provision of these Terms on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.

13.6 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, the invalidity or unenforceability shall not affect the remaining provisions, which shall remain in full force and effect. The parties agree to replace any invalid provision with a valid provision that most closely approximates the intent and economic effect of the invalid provision.

13.7 Independent Contractors

The parties are independent contractors. Neither party has any right or authority to assume or create obligations on behalf of the other party. These Terms create no agency, partnership, joint venture, or employment relationship. These Terms create no third-party beneficiary rights except as expressly provided.

13.8 Federal Government End Use

If Customer is a U.S. federal government department or agency or contracting on behalf thereof, the Services are “Commercial Items” as defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as those terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, the Services are licensed with only those rights as provided under these Terms. Government users must accept these Terms or negotiate a separate written agreement with MeetYu.

13.9 Entire Agreement

These Terms (including Order Forms, Product Specific Terms, Data Processing Addendum and Privacy Policy incorporated herein) constitute the Entire Agreement between the parties relating to the subject matter hereof and supersede all prior or contemporaneous communications, understandings, and agreements, whether oral or written. Any terms in Customer’s purchase orders or similar documents are expressly rejected and shall not modify these Terms. No modification of these Terms shall be effective unless in writing and signed by both parties (except for updates to these Terms as provided in Section 13.10).

13.10 Amendment

MeetYu may amend these Terms from time to time. When changes are made, MeetYu will make a new copy of the Terms available at the website and within the Application and any new Supplemental Terms will be made available from within, or through, the affected Service on the website or within the Application. MeetYu will also update the “Last Updated” date at the top of these Terms. MeetYu may require Customer to provide consent to the updated Terms in a specified manner before further use of the Services is permitted. Amendments fall into two categories:

Category A – Standard Amendments: For paid Subscriptions, MeetYu will provide at least thirty (30) days advance notice of material changes via email or in-product notification. For Free Plans, MeetYu may provide shorter notice periods. These changes will apply to existing subscriptions upon the next renewal unless Customer declines renewal. If Customer does not agree to any change(s) after receiving a notice of such change(s), Customer shall stop using the Services.

Category B – Immediate Amendments: Changes required for legal compliance, security protection, or to address emergency situations may apply immediately to all subscriptions upon notice. MeetYu will provide at least twenty-four (24) hours advance notice except where immediate implementation is required by law or to prevent imminent harm to the Services or users.

For Category B amendments required by law, court order, or to prevent imminent security threats, the twenty-four hour notice requirement is waived and such amendments are effective immediately upon posting with simultaneous email notification as specified in Section 13.2.

Customer’s continued use of the Services following the effective date constitutes acceptance of the amended Terms. If Customer does not agree to Category A changes, Customer’s sole remedy is to decline renewal. If Customer does not agree to Category B changes, Customer’s sole remedy is to terminate use of the Services.

Customer’s acceptance of amended Terms may be evidenced by any of the following: (i) express click-through or click-wrap acceptance when prompted in Customer’s authenticated Account; (ii) continued use of the Services after the notice period when notice states that continued use constitutes acceptance; (iii) failure to terminate the Services within the specified notice period; or (iv) any other affirmative act indicating acceptance through Customer’s authenticated Account. MeetYu’s electronic records of such acceptance, including the authenticated account identifier and timestamp, shall be prima facie evidence (or rebuttable presumptive evidence to the maximum extent permitted by applicable law) of Customer’s agreement to the amended Terms.

Customer’s continued use of the Services constitutes Customer’s acceptance of such changes. PLEASE REGULARLY CHECK THE WEBSITE TO VIEW THE THEN-CURRENT TERMS.

13.11 Interpretation

The headings in these Terms are for convenience only and do not affect interpretation. “Including” means “including without limitation.” “Or” is inclusive, not exclusive. “May” means “has the right but not the obligation.” “Shall” and “will” indicate mandatory obligations. No rule of construction applies to the disadvantage of MeetYu as drafter. If there is a conflict between the English version and any translation of these Terms, the English version controls.

13.12 Counterparts

These Terms may be executed in counterparts, each constituting an original and all together constituting one agreement. Electronic signatures and electronically signed documents shall have the same legal effect as hand-written signatures and manually signed documents.

13.13 Contact Information

MeetYu LLC
1309 Coffeen Ave, Suite 1200
Sheridan, Wyoming 82801
United States of America

Phone: +1 778 508 8655
General Inquiries: [email protected]
Legal Inquiries: [email protected]
Privacy Inquiries: [email protected]
Security Issues: [email protected]

GDPR Representative (For EEA Residents)

For individuals in the European Economic Area, our appointed GDPR Article 27 representative for data protection matters is:

MeetYu UG (haftungsbeschränkt)
Schwalbacher Straße 94
60326 Frankfurt
Germany
Email: [email protected]

This entity serves solely as our statutory GDPR representative and is not our office, branch, or affiliate. This appointment is strictly limited to GDPR Article 27 representation and does not constitute any other business relationship.

13.14 No Partnership with Users

Nothing in these Terms or Customer’s use of the Services creates a partnership, joint venture, agency, or employment relationship between MeetYu and Customer’s Authorized Users. Customer remains solely responsible for its relationships with its Authorized Users.

13.15 Electronic Records and Evidence

Customer acknowledges and agrees that MeetYu’s electronic records, including but not limited to system logs, timestamps, authenticated account identifiers, session data, click-tracking data, version histories, and acceptance records, shall constitute prima facie evidence (or rebuttable presumptive evidence to the maximum extent permitted by applicable law) of: (i) notices sent by MeetYu; (ii) Customer’s receipt of such notices; (iii) Customer’s acceptances, consents, and agreements; (iv) the specific content displayed to Customer; and (v) Customer’s use of and actions within the Services. Customer consents that MeetYu may use device fingerprinting, browser characteristics, timezone data, language settings, and behavioral analytics to verify account access patterns and detect anomalies for security and fraud prevention purposes, provided that no network addresses or personally identifiable information beyond the authenticated account identifier is permanently stored. Customer agrees that any action taken through Customer’s verified and authenticated Account is attributable to Customer, as Customer is solely responsible for maintaining the security of Customer’s login credentials. Customer waives any right to contest the authenticity or admissibility of such electronic records, except upon showing clear evidence of: (a) system tampering or technical malfunction; or (b) unauthorized access that was reported to MeetYu prior to the disputed action. These electronic evidence provisions clarify and confirm the parties’ mutual understanding that all electronic acceptances through Customer’s authenticated Account constitute valid and binding agreements.