Our Privacy Policy

Effective Date: 01.12.2024
Last Updated: 26.11.2024

At MeetYu, we value your privacy and are committed to protecting your personal data. By the way, we use MeetYu to keep our own journal data safe and secure, too. This Privacy Policy explains how we collect, process, store, and share your information in compliance with the General Data Protection Regulation (GDPR).

By using MeetYu, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

1. Who We Are

MeetYu is operated by MeetYu UG (in Gründung), located in Frankfurt am Main, Germany. For any data-related questions, you can contact us at:

Email: contact@meetyu.app

LinkedIn: https://www.linkedin.com/company/meetyu/

Instagram: https://www.instagram.com/meetyu.app

As the data controller, we determine how and why your personal data is processed.

2. Data We Collect

2.1 Data You Provide

We collect the following personal data that you provide directly through the app:

Journal Entries, To-Dos, and Chats:
- This includes all journal data you enter and associated data, such as text, media files (e.g., images, audio), and location information where applicable.
Account Information:
- Name, email address, and password.
Optional Profile Information:
- Gender, profile picture, and other user-provided details.
Payment Information (if applicable):
- Billing details for subscription services.

2.2 Automatically Collected Data

When you use MeetYu, the app automatically collects:

Device Information:
- Device type, operating system, app version, screen resolution, and anonymized device identifiers.
Usage Data:
- Time spent on features, button clicks, navigation patterns, and error logs for debugging.
Location Information:
- If enabled, approximate or precise location data may be collected when you use location-dependent services.
Network Data:
- IP address, device connectivity status, and internet provider details to ensure proper functionality.

2.3 Cookies

Cookies are small data files used to identify devices.

MeetYu does not use cookies explicitly. However, third-party libraries or services integrated into the app may use cookies to collect information and enhance their functionalities.
You can choose to accept or refuse cookies via your device settings. Note that refusing cookies may limit some app features.

3. How We Use Your Data

We process your data for the following purposes:

App Functionality:

- Storing journal entries, to-dos, chat sessions, and media files securely to provide app services.
- Running AI functionalities (e.g., chat responses, summaries) within a secure cloud environment.

Analytics and Improvements:

- Using anonymized app usage data to improve app performance, usability, and features.

Fraud Prevention:

- Analyzing device and network data to detect and prevent fraudulent activities.

Customer Support:

- Resolving issues and responding to user inquiries.

Legal Obligations:

- Complying with laws, regulations, or valid requests from authorities.

Account Maintenance:

- Inactive Accounts: Accounts inactive for more than 3 months may be deleted permanently.
- Platform Use: We reserve the right to remove users from the platform at our discretion for violating terms or policies.

4. Sharing Your Data

We may share your data with the following third parties:

Cloud Hosting (AWS):

- All data is stored securely on AWS servers under a Data Processing Agreement (DPA) that ensures GDPR compliance.

Service Providers:

- We may use third-party libraries or services for analytics, functionality enhancements, or debugging. These providers are obligated to protect your data and use it only for authorized purposes.

We do not sell or share your data for marketing purposes.

5. How We Store and Protect Your Data

5.1 Data Storage

All personal data, including journal entries, to-dos, chat sessions, media files, and location information, is stored securely in a GDPR-compliant AWS cloud environment located in the European Union (or an approved region).

5.2 Security Measures

Data is encrypted at rest and in transit using AWS built in best practices encryptions.
Access to sensitive data is restricted to authorized personnel only and monitored via AWS access logs.

5.3 Data Retention

Journal Entries, To-Dos, Chats, Media Files and other content you create: Retained until you delete them or request account deletion.
Account Information: Retained as long as your account is active.
Anonymized Analytics: Retained indefinitely for app improvement purposes.
Inactive Accounts: Accounts inactive for more than 3 months may be deleted permanently.

6. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Access: Request a copy of your data.
Rectification: Correct inaccuracies.
Erasure ("Right to be Forgotten"): Delete your data or account.
Restrict Processing: Limit how your data is processed.
Portability: Export your data in a machine-readable format.
Objection: Object to data processing for specific purposes.

To exercise these rights you can use the features in the app, or contact us at contact@meetyu.app for questions. We will respond within 30 days.

7. Children’s Privacy

MeetYu does not address individuals under the age of 13.

We do not knowingly collect data from children under 13. If we discover that a child under 13 has provided personal information, we will delete it immediately.
Parents or guardians may contact us for assistance in managing or deleting this data.

8. Data Breach Management

We take data breaches seriously and have a robust response plan in place:

Detection: AWS monitoring tools (e.g., CloudTrail, GuardDuty) detect suspicious activity.
Containment: Affected systems are isolated to prevent further breaches.
Notification: Notify affected users within 72 hours and report breaches to the relevant Data Protection Authority (DPA).
Resolution: Investigate and fix the breach's root cause.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in laws or services. Significant changes will be communicated via email or in-app notifications.

We also reserve the right to:

Remove users from the platform at our discretion for violations of terms or policies.
Delete accounts inactive for more than 3 months.

10. Contact Us

For privacy concerns, contact us at:

Email: contact@meetyu.app

LinkedIn: https://www.linkedin.com/company/meetyu/

Instagram: https://www.instagram.com/meetyu.app

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