FREQUENTLY ASKED QUESTIONS

Is my data safe ?

Absolutely! To provide you with the best experience leveraging the latest technologies and ensuring that your journal entries are not lost when you loose or break your phone, we securely upload and protect them with the AWS cloud - the world's leading cloud solution. We do not extract information that can be associated with you as individual. Also we don't share or even have any interest in sharing this data with 3rd parties if it's not to run core functionality in our service to you. 


This is extremely important to us - already for the reason that our very own data is on the platform! MeetYu' business model is selling a premium subscription for cloud storage and making your journal truly intelligent. Therefore, even from a fincancial point of view, there's is no need to even think about selling your data.

What happens when I loose my device ?

We recommend you get the premium subscription which automatically stores your journal entries in the cloud and lets you access them from a range of devices. This means you don't have to worry about your phone breaking down, getting lost or stolen. All your memories are safely stored in the cloud.

Alternativley, you can use the export and import function in the app's settings to maintain your own backups - just make sure to do it regularly.

Can I sync my data between devices ?

No. Currently that is not possible. However, we're bringing that functionality live soon. Stay tuned.

Where can I give feedback to you ?

We look forward to hearing from you! Try one of the following ways: